Your Personal Airport Concierge

As of mid-2026, physical construction of the massive 542,000-square-meter Terminal 3 is complete, and the Civil Aviation Authority of Bangladesh (CAAB) is finalizing operational agreements with a Japanese consortium. Full passenger flight operations are scheduled to commence on December 16, 2026. Until then, all international commercial flights continue to process through Terminal 1 and Terminal 2.

If your flight lands at a remote apron bay, you will descend the aircraft stairs directly onto the tarmac. Your AssistAnt greeter will meet you at the foot of the stairs or at the entrance of the airside shuttle bus with a personalized placard to ensure you are separated from the crowd immediately.

Standard commercial passengers must walk to Canopy-1 or Canopy-2 outside the arrivals concourse hall to meet vehicles. However, with AssistAnt’s VVIP service, your private chauffeur is granted special airside or dedicated VVIP terminal ramp access, allowing seamless tarmac-to-curbside or private terminal-to-curbside car transfers.

Following tightened aviation security mandates implemented in early 2026, DAC enforces rigid dual-layered screening. All liquids must be under 100ml and enclosed in transparent bags. Our Fast-Track greeters facilitate your transit through the dedicated CIP security screening lanes to ensure your belongings are processed swiftly and respectfully.

During peak bank hours (typically late afternoon and midnight), general public immigration and customs queues at Terminal 1 and 2 can exceed 60 to 90 minutes. With our Fast-Track service utilizing the priority diplomatic/CIP counters, your total transit time from jet bridge to the arrivals hall is typically reduced to 15 to 20 minutes.

Yes. When you book our Fast-Track Departure Service, premium lounge access to the Balaka Executive Lounge is fully integrated into your itinerary, regardless of your airline ticket class. Your greeter will escort you directly to the lounge entrance on the second floor after clearing passport control.

Yes, our Fast-Track and VIP services include dedicated baggage porters. On arrival, your porter handles your luggage from the carousel, navigates it through the customs inspection lanes, and brings it directly to your awaiting vehicle. On departure, they manage your bags from the curb to the check-in desk.

The Fast-Track service expedites you through the priority lines within the main commercial buildings (Terminals 1 & 2). The VVIP service completely bypasses the commercial terminals altogether, utilizing the standalone VVIP Terminal where immigration, customs, and luxury waiting areas are privately handled away from the public eye, complete with private tarmac vehicle transfers.

The Balaka Executive Lounge provides comfortable, plush seating, dedicated workstations, and private shower facilities refreshed for 2026, but it does not house enclosed sleep pods. For passengers requiring overnight rest or extensive corporate meeting setups, our team can arrange secure, rapid transfers to nearby airport hotels or private city suites.

Due to strict security clearing protocols and coordinator scheduling with Bangladesh airport authorities, we require a minimum of 48 hours' advance notice for standard Fast-Track bookings, and 72 hours for VVIP Terminal access requests. All bookings must include accurate flight numbers and passenger passport details.