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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Amman?
Choke Point Meeting Spots
Arrivals: Your dedicated AssistAnt greeter stands directly at the jet bridge exit as you step off the aircraft, holding a personalized electronic placard. For remote stand landings, your greeter meets you at the base of the aircraft stairs with a private tarmac shuttle vehicle. Departures: You will be met curbside at the Main Terminal Departures Level (First Floor), precisely at the designated VIP drop-off zone outside Gate 2, before you pass through the initial terminal entrance baggage screening.
2026 Fast-Track Specs
Our Fast-Track service utilizes Queen Alia International's newly optimized Biometric Passport Control Lanes and dedicated Diplomatic Channels at central immigration. In the 2026 season, AMM has fully operationalized expedited security lanes equipped with smart-scan technology, allowing AssistAnt clients to bypass the standard public queues. This cuts average immigration processing times down from 45 minutes to under 5 minutes.
Lounge Intelligence
The crown jewel of AMM's airside amenities for 2026 is the fully renovated Royal Jordanian Crown Lounge, located on Level 4 of the North Pier, directly above the central Duty-Free zone. This ultra-premium space features isolated sleep pods, barista-led specialty coffee bars serving local cardamom blends, private shower suites, and a fine-dining buffet showcasing hot Levantine mezze. Alternatively, the Marhaba Plaza Premium Lounge offers dedicated family zones and express wellness massages.
VVIP / Ayla Aviation FBO Specs
For absolute anonymity, our VVIP tier utilizes the private Ayla Aviation FBO terminal or the exclusive Royal Pavilion protocols. Clients are transferred directly from the aircraft stairs via a private luxury sedan (such as a Mercedes S-Class) straight across the tarmac, completely bypassing the commercial terminal building. Private customs, immigration processing, and bespoke baggage handling are executed inside the private terminal suite while you relax.
2026 Local Flair
The Lexus Signature Dinner Series: Secure elite, invitation-only access to Jordan's premier culinary event in the heart of Amman. Private Petra & Wadi Rum Helicopter Charters: Bypass the 3-hour desert highway drive with a private Airbus Helicopter transfer departing directly from AMM's private apron to the ancient Nabataean city of Petra. After-Hours Citadel Tours: Experience a completely private, twilight guided tour of the historic Amman Citadel, away from day-tour crowds, followed by a curated tasting of fine Jordanian wines.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Your greeter will be waiting for you the moment you step off the plane at the jet bridge exit. If your aircraft parks at a remote stand, the greeter will meet you at the aircraft stairs on the tarmac with a private transfer vehicle to ensure you do not board the crowded passenger buses.
Yes. VVIP travelers utilizing our Windsor-style service bypass the main commercial structure entirely and are processed through the private Ayla Aviation FBO terminal. Tarmac vehicle transfers are fully active for the 2026 season, chauffeuring you directly between the aircraft and your private curbside transport.
For departing passengers, your greeter meets you curbside at the first-floor drop-off zone and escorts you through a dedicated priority portal at the terminal entrance screening doors. This bypasses the general public queues before you even reach the airline check-in desks.
We highly recommend the Royal Jordanian Crown Lounge, located on Airside Level 4, directly above the central Duty-Free retail area. It is centrally positioned between the North and South Concourses, making it no more than a 7 to 10-minute walk to any boarding gate in the terminal.
Yes. Both the Royal Jordanian Crown Lounge and the Marhaba Plaza Premium Lounge (situated on the 1st floor above Duty-Free) offer private, fully equipped shower suites. AssistAnt can coordinate your lounge entry and reserve a shower slot ahead of your arrival to avoid any waiting time.
While standard immigration lines at AMM can frequently take 30 to 45 minutes during peak evening banks, our Fast-Track service utilizes dedicated diplomatic and biometric lanes, reducing your processing time to less than 5 minutes.
Absolutely. Your arrival greeter handles the entire visa-on-arrival logistics on your behalf at the dedicated immigration counters. You will be escorted to a comfortable seating area while we finalize the paperwork, passport stamping, and fee payments.
The Foster + Partners terminal layout features a centralized core with two extending piers (North and South). While walking from the central lounge area to the furthest gates (such as Gates 208 or 212) can take 10 to 12 minutes, AssistAnt can arrange airside golf cart assistance for clients requiring reduced mobility or maximum speed.
AMM has implemented updated CT scanning lanes at select central transit checkpoints for the 2026 season. However, because protocols vary between the North and South pier checkpoints, your AssistAnt greeter will brief you in real time and manage your bins to ensure a rapid, seamless screening process.
Yes. Our baggage porters work directly alongside your greeter. On arrival, they collect your luggage from the premium baggage reclaim belts while you clear customs. For departures, they manage the heavy lifting from the moment you exit your vehicle at the curbside terminal doors until the bags are tagged at the counter.
Plan Your Seamless Arrival
in Amman Now
