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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Buenos Aires?
Choke Point Meeting Spots
Arrivals (Commercial): Your dedicated AssistAnt greeter will stand directly at the exit of the aircraft jet bridge holding a personalized placard. For remote stand landings, your greeter waits precisely where the tarmac passenger shuttle deplanes on the ground level. Departures (Commercial): Meeting points are established curbside directly outside the Sector A Main Departure Entrance or at a pre-coordinated vehicle drop-off zone.
2026 Fast-Track Specs
AEP has integrated expedited passenger routing for the 2026 season. Our clients bypass standard security bottlenecks using the dedicated PSA (Policía de Seguridad Aeroportuaria) Priority/Diplomatic Lane. For international regional flights, we utilize the newly upgraded Biometric Fast-Pass Immigration Gates on the first floor, slashing standard processing and passport verification times down to under 5 minutes.
Lounge Intelligence
For commercial regional departures out of the unified "clean zone" (airside first floor), our clients are escorted to the AMAE Lounge Aeroparque located near Gate 1. Fully operational with premium 2026 upgrades, this 24-hour lounge provides a quiet sanctuary overlooking the runway, featuring complimentary top-tier Argentine Malbec selections, high-speed fiber Wi-Fi, and a curated menu of artisanal local bites.
VVIP / FBO Specs
Private operations at AEP are handled via the highly secure, self-contained FBO VipClub Terminal and elite hangars operated by partners like Royal Class and Universal Aviation. VVIP clients enjoy direct tarmac-to-curbside executive car transfers. While your aircraft is secured, all customs, ANAC, and immigration clearances are performed privately inside the FBO lounge, ensuring you never step foot into the public terminal.
2026 Local Flair: Ultra-Exclusive Buenos Aires Experiences
Private Vineyard Helipad Transfers: Avoid highway traffic entirely with a private helicopter transfer from AEP directly to the rolling vineyards of Bodega Gamboa for a bespoke blending session.Closed-Door Michelin Gastronomy: Secure an exclusive, buyout-style 9-course fire-and-meat immersion at the highly-coveted Fogón Asado in Palermo. The Ultimate Polo Experience: A private day at an elite Hurlingham or Cañuelas polo estancia, featuring one-on-one lessons with a handicap-10 professional, followed by a luxury traditional asado.Behind-the-Scenes Art & Tango.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Using our Fast-Track departure service via the PSA priority screening lane, the total transit time from curbside check-in to the airside AMAE Lounge near Gate 1 is typically under 12 minutes.
Direct tarmac vehicle transfers are legally restricted to private aviation handled at the FBO VipClub terminal. For commercial arrivals, our greeter meets you at the jet bridge exit and provides expedited walking escort through immigration.
If your aircraft parked on a remote stand, your AssistAnt greeter will wait precisely at the entrance of the arrivals building where the tarmac shuttle bus drops passengers off, preventing any confusion in the terminal entry.
While AEP has upgraded several security screening lanes on the first floor for the 2026 season, current PSA protocols still require passengers to remove laptops and liquids under 100ml from hand luggage unless utilizing our expedited diplomatic lanes.
Given the significant distance and unpredictable Buenos Aires traffic, we enforce a strict minimum connection window of 4.5 to 5 hours between AEP and EZE to clear arrivals, load your private transfer, and complete check-in at the opposite airport.
The Aerolíneas Argentinas VIP Lounge on the ground floor operates under strict entry conditions requiring an active Diamond Aerolíneas Plus account or SkyPriority ticket. For all other international regional flights, we utilize the airside AMAE Lounge.
While you relax inside the private FBO lounge, dedicated baggage handlers retrieve your luggage directly from the aircraft hold, clear it through the on-site Customs (Aduana) station, and load it directly into your waiting private vehicle.
Yes, our departure Fast-Track service includes an escorted stop at the official Global Blue/Tax-Free counter located on the ground floor before security, where your greeter ensures your receipts and items are validated efficiently.
The ground floor Aerolíneas Argentinas lounge permits pets provided they remain securely within their travel kennel or cage, while the airside AMAE Lounge maintains strict service-animal-only guidelines for the 2026 season.
Yes, because of AEP’s hyper-convenient location near downtown Buenos Aires, ANAC enforces strict slot controls during peak morning and evening traffic windows. AssistAnt requires advanced flight detailing to secure your preferred runway slots.
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