Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Chania?
Choke Point Meeting Spots
Arrivals: For aircraft utilizing a jet bridge, your AssistAnt greeter stands directly at the jet bridge exit inside the terminal holding personalized signage. For remote apron landings (common during the high season), your greeter will meet you directly at the foot of the aircraft stairs before you step into the airport transfer shuttle. Departures: Your greeter awaits your arrival directly curbside at the main terminal entrance, coordinated via real-time communication with your chauffeur.
2026 Fast-Track Specs
Our greeters utilize CHQ’s designated Priority Security Lanes and Dedicated Diplomatic/Fast-Track Passport Control Counters on the ground level. Under Fraport Greece’s modernized flow, our clients bypass the general holiday lines, utilizing the airport's upgraded screening infrastructure to cross from the public hall to the secure airside departure zone in minutes.
Lounge Intelligence
The crown jewel of the terminal is the newly optimized Filoxenia Lounge, positioned airside in the departures area. Refreshed with modern Mediterranean aesthetics, this oasis features private workstation pods, high-speed Wi-Fi, a premium open bar featuring local Cretan wines, and an artisanal buffet highlighting fresh, locally sourced Greek delicacies, providing an escape from the congested public boarding gates.
VVIP / FBO Specs
Private operations are handled seamlessly through elite FBO partners, including Sky Valet Chania (Proton Services) and Signature Aviation CHQ. Tarmac-to-curbside private vehicle transfers are active and fully authorized. Your private jet is met directly on the apron by a luxury vehicle, whisking you straight to the private FBO lounge where customs and immigration formalities are handled on-site, entirely separate from commercial passengers.
2026 Local Flair
Private Archeological Expeditions: Experience a private, after-hours guided tour of the Minoan Palace of Knossos or the Archaeological Museum of Chania, entirely closed to the general public. Luxury Yacht Charters to Balos Lagoon: Board a chartered motor yacht from the Venetian Harbor for an exclusive day cruise to the pristine waters of Balos Lagoon and Gramvousa Island, complete with an on-board private chef. Helicopter Heli-Tourism. Exclusive Vineyard Tastings.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
With our AssistAnt greeter leading you through the priority security lanes, the transition from terminal curb to the Filoxenia Lounge takes approximately 12 to 15 minutes, bypassing hours of standard check-in and security queues.
Your dedicated greeter will be waiting on the tarmac directly at the bottom of the mobile aircraft stairs with personalized signage, ensuring you avoid the crowded public buses and are escorted seamlessly.
Yes, our luxury VIP package includes a private vehicle transfer from the commercial aircraft directly to the terminal building for remote runway arrivals, bypassing the communal airport shuttle buses.
Yes, private operations are handled via elite FBO handlers like Sky Valet and Signature Aviation, which feature private executive lounges, on-site customs clearance, and direct tarmac vehicle access.
Our service includes professional porter assistance. Our porters handle up to three pieces of luggage per passenger, managing check-in drop-offs and ensuring large local purchases or fragile items are securely tagged for transport.
Our logistics team monitors your flight in real-time. Your assigned greeter will adjust their schedule according to your actual touchdown time, ensuring a seamless handoff at the gate regardless of when you land.
The Filoxenia Lounge is centrally located in the airside departure hall, positioned within a three to five-minute walk from the furthest international boarding gates (Gates 1 through 16).
Yes, standard EU security rules apply at the main security checkpoints. All liquids must be in containers of 100ml or less packed in a clear bag; however, our greeters expedite the physical screening process through the priority lane.
Our greeter coordinates directly with your driver before landing, facilitating a flawless curbside handoff immediately outside the arrivals hall as soon as your luggage is retrieved.
Yes, our greeters guide you through the designated priority passport control lanes for international arrivals, significantly reducing transit time during the peak summer afternoon arrival waves.
Plan Your Seamless Arrival
in Chania Now
