Seamless Assistance from Start to Finish

International flights operate across the integrated terminal complex, primarily utilizing Terminal 2 and Terminal 3. Premium domestic operations are distributed across Terminal 1 and Terminal 4, meaning your specific meeting gates are entirely dependent on your airline alignment.

If your aircraft parks on a remote stand requiring a tarmac bus shuttle, our greeter will be waiting for you directly at the glass entrance doors of the main arrivals terminal building, holding a personalized digital placard to pull you out of the crowd immediately.

Yes, for domestic departures and connections, our 2026 Fast-Track service utilizes Chennai’s expanded DigiYatra biometric kiosks to bypass manual paper credential checks at the initial entry gates.

The premier Plaza Premium and ITC Green Lounges in Terminal 3 are centrally located airside post-security, sitting within a convenient three-to-eight-minute walking radius from the primary international departure gates.

Tarmac-to-curbside vehicle transfers are exclusive to our private aviation VVIP tier and are subject to real-time approvals from local security authorities. For commercial flights, our greeters meet you at the jet bridge exit or terminal entry doors.

The physical layout of the interconnected terminal buildings allows for a walkalator transit. However, navigating between the furthest wings can take 10 to 15 minutes, which is why our greeters provide dedicated guidance to expedite your connection.

Our premium baggage assistance service covers standard commercial flight allowances, typically up to 3 bags per passenger. If you are traveling with excess corporate equipment or oversized luxury luggage, please specify during booking so we can deploy additional staff.

The premium lounges offer dedicated relaxation zones and shower suites. For extensive layovers stretching over 10 hours, the ongoing 2026 terminal enhancements are introducing dedicated transit suites, which our concierge team can help coordinate.

Your assigned AssistAnt greeter monitors your flight status in real-time. In the event of a delay, your assistant remains with you to extend your lounge access and update your personal chauffeur or hotel detail accordingly.

To guarantee seamless coordination, porter allocation, and terminal access clearances, all VIP airport services at MAA should be booked 48 to 72 hours in advance. Requests under 24 hours are subject to operational availability and a rush premium.