Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Columbus?
Dedicated Choke-Point Meeting Spots
Arrivals: Your AssistAnt greeter stands directly at the Jet Bridge Exit as you step off the aircraft holding a personalized, discreet name sign. For international chartered flights clearing customs, greeters meet you outside the primary U.S. Customs and Border Protection exit. Departures: Meet your greeter Curbside at Upper Level Departure Door 2 or 3 (Main Terminal entrance) or directly inside the ticketing hall prior to security.
Fast-Track Acceleration Protocols
Expedited navigation through CMH’s security checkpoints utilizing TSA PreCheck Touchless ID facial verification or CLEAR lanes. Complete luggage porter service directly from lower-level baggage claim carousels out to your waiting luxury ground transport.
Lounge Intelligence: Escape Lounge
Location: Airside in Concourse B, Level 2 next to Gate 32B. (Post-security passenger access from Concourses A and C is coordinated by your greeter). Amenities: Local craft beverages, gourmet warm and cold buffets, ultra-high-speed fiber Wi-Fi, ergonomic executive workstations, and floor-to-ceiling apron views.
VVIP Private Terminal & FBO Specs
FBO Hubs: Signature Aviation CMH (4130 East 5th Ave) and Lane Aviation (4389 International Gateway). Transfer Capabilities: Private aircraft passengers benefit from direct ramp-side vehicle access, allowably driving private chauffeurs directly to the aircraft stairs, on-site customs clearance, and private conference facilities.
Local 2026 Columbus VIP Experiences
Ohio State Buckeyes VIP Suites: Exclusive box seats and sideline access for home football games at Ohio Stadium ("The Shoe"). Short North & German Village Culinary Tours: Private, executive-guided architectural and fine dining tours through Columbus' historic districts. Muirfield Village Golf Access: VIP access during the Memorial Tournament presented by Workday in nearby Dublin, Ohio.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
We recommend booking at least 24 to 48 hours prior to your flight departure or arrival time. While last-minute bookings are accepted based on availability, advance notice guarantees dedicated agent assignment and synchronized ground logistics.
For domestic commercial arrivals across Concourses A, B, or C, your AssistAnt greeter will meet you right at the jet bridge exit as you step off the aircraft holding a custom name board.
Your concierge guides you through central terminal security, utilizing TSA PreCheck Touchless ID biometric processing or CLEAR lanes. This combines modern biometric verification with priority lane access to bypass main security queues.
The Escape Lounge is located in Concourse B near Gate 32B. While it sits in Concourse B, passengers departing from Concourses A or C can access the lounge with your AssistAnt concierge, provided sufficient time is allocated to clear security for their respective concourse.
CMH is located approximately 6 miles east of Downtown Columbus. A private chauffeured transfer via I-670 West typically takes 10 to 15 minutes, depending on traffic conditions.
Yes. We coordinate directly with both Signature Aviation CMH (4130 E 5th Ave) and Lane Aviation (4389 International Gateway) to organize private FBO lounge access, direct tarmac-to-vehicle transfers, and crew/passenger luggage handling.
Our team monitors all flight tracks in real time. Your assigned concierge tracks your aircraft's status continuously and automatically adjusts meeting schedules for early landings or flight delays without requiring action on your part.
Yes. Complete baggage assistance is included. For departures, porters manage your luggage from vehicle drop-off to airline check-in counters. For arrivals, porters retrieve your bags from baggage claim and transport them directly to your chauffeured vehicle.
Yes. We provide private, executive-chauffeured ground transfers connecting CMH directly to The Ohio State University campus (approx. 15 minutes), Dublin/Bridge Park (approx. 20 minutes), and the Intel Technology Hub in New Albany (approx. 15 minutes).
Commercial international flights arriving at CMH process through the international customs facility in Concourse A. For private charters arriving via FBOs like Lane Aviation or Signature Aviation, U.S. Customs and Border Protection clearance is conducted directly on-site at the FBO facility.
Plan Your Seamless Arrival
in Columbus Now
