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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Harare?
Choke Point Meeting Spots
International Arrivals: Direct meeting point at the jet bridge exit or tarmac door prior to health document verification and primary Zimbabwe Department of Immigration queues. Departures: Main International Terminal departure entrance curbside, where dedicated luggage porters and greeters connect directly with your arriving private driver.
2026 Fast-Track Specs
International Passport Clearance: Dedicated priority channels at Immigration Control for expedited e-Visa validation, visa-on-arrival processing, and passport stamping. Security Clearance: Expedited line clearance through central pre-boarding security screening checkpoints utilizing modern multi-view X-ray technology.
Lounge Intelligence
Top-Tier Recommendation: Premium Luxury Lounge (International Terminal, Level 0). 2026 Key Amenities: Gourmet hot and cold dining, continuous barista and premium bar service, executive workstation pods, high-speed Wi-Fi 6, luxury shower rooms, and private relaxation seating.
VVIP / FBO Specs
Private Aviation & VIP Terminal: General Aviation / Private Charter FBO facilities at HRE. Tarmac Transfers: Direct apron tarmac transfers via luxury air-conditioned executive vehicles (e.g., Mercedes-Benz V-Class / Land Cruiser) directly between the plane and private VIP ground transport.
2026 Local Flair (Zimbabwe VIP Experiences)
Private Fly-In Safari to Mana Pools or Hwange National Park: Direct air-charter flight departing HRE straight to luxury private tented safari camp airstrips. Helicopter Transfer to Victoria Falls: Direct air-charter flight from HRE to Victoria Falls with a scenic "Flight of Angels" helicopter tour over the falls. Exclusive Private Sunset Cruise on Lake Kariba: Luxury catamaran charter on Lake Kariba with private chef dining and tigerfish angling. VIP Art & Cultural Tour of Harare: Private gallery showing at the National Gallery of Zimbabwe followed by an after-hours chef's table dining experience in Borrowdale.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
For international commercial arrivals, your AssistAnt greeter meets you at the exit of the jet bridge or at the foot of the mobile stairs as you step off the aircraft. Holding a personalized name sign, your greeter escorts you through health clearance and priority fast-track immigration.
AssistAnt’s VIP Fast-Track service reduces international arrival processing times to under 15 minutes. During peak arrival banks from Europe and regional African hubs, standard visa verification and immigration queues at HRE can exceed 45 to 60 minutes.
Your AssistAnt agent connects with your private chauffeur 20 to 30 minutes before your scheduled arrival at HRE. The agent and dedicated luggage porters meet your vehicle curbside at the Main International Departures drop-off, managing all bags and leading you to priority check-in.
International departure passengers are escorted to the Premium Luxury Lounge or The Lounge on Level 0 (Basement Level between Gates 1 and 2). Amenities include gourmet buffet dining, premium beverages, high-speed Wi-Fi, massage chairs, shower suites, and quiet executive work spaces.
Yes. For private charter flights operating via General Aviation handling or pre-approved VVIP commercial arrangements, AssistAnt coordinates direct tarmac transfers using luxury air-conditioned executive 4x4 vehicles straight between the aircraft stairs and private ground transport.
Yes. Your greeter escorts you directly to dedicated immigration priority counters for fast-track e-Visa verification or visa-on-arrival issuance, eliminating delays before guiding you through customs clearance.
HRE is located approximately 15 kilometers (about 20 to 25 minutes via private luxury transfer) south of downtown Harare and 30 minutes from the upscale northern suburbs of Borrowdale and Highlands.
Yes, dedicated luggage porter services are included. Porters handle all carry-on and checked bags from the arrival baggage carousel straight to your waiting vehicle, or from curbside drop-off through airline check-in on departure.
Our operations team monitors flight telemetry in real time. Your assigned AssistAnt greeter automatically adjusts their schedule to match your plane’s actual landing time at HRE, ensuring gate-side reception regardless of schedule changes.
We recommend booking at least 48 to 72 hours prior to travel to guarantee dedicated greeter allocation, porter coordination, and tarmac clearance arrangements, though urgent requests within 24 hours can often be accommodated subject to availability.
Plan Your Seamless Arrival
in Harare Now
