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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Helsinki?
Choke Point Meeting Spots
Commercial Arrivals (Schengen & Non-Schengen): Your dedicated AssistAnt greeter stands directly at the jet bridge exit or the skin of the aircraft for remote stands. Commercial Departures: Meeting points are strictly designated at the landside VIP Check-in Zone adjacent to the iconic "Flygills" wooden ceiling installation in the main departure hall.
2026 Fast-Track Specs
Security Infrastructure: HEL utilizes advanced 3D CT cabin bag 2026 Midsummer Exclusivegage scanners. The 2026 Biometric Choke Point: Following the full implementation of the EU's biometric Entry/Exit System (EES), manual passport lines and automated kiosks face severe peak-hour congestion.
Lounge Intelligence
The Pinnacle Lounge (Non-Schengen): The Finnish Platinum Wing (located near Gate 40) is the premier airside sanctuary. Schengen Zone alternative: The newly expanded Finnish Business Lounge and Platinum Corner (near Gate 21, 3rd floor) provides elevated comfort for intra-European transfers.
VVIP / Private Terminal (FBO) Specs
The Private Gateway: True VVIP and Al Majlis-style handling bypasses the commercial terminal entirely. Operates exclusively through the Finavia Business Flight Centre (General Aviation Terminal), situated discretely away from the main complex. Tarmac Transfers: Fully active for 2026.
2026 Local Flair
Arctic Helicopter Transfers, Saimaa Lake District Seaplane Charters, 2026 Midsummer Exclusive.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
AssistAnt’s Fast-Track service guides you seamlessly through the main commercial terminal utilizing priority security and diplomatic border queues, while the VVIP service completely bypasses the main terminal, utilizing the private General Aviation Terminal (FBO) and direct tarmac-to-curbside executive vehicle transfers.
Our greeters leverage real-time flight data and authorized access to the Finnish Border Guard’s prioritized diplomatic and expedited processing channels, saving non-EU clients up to 3 hours of biometric enrollment wait times during peak morning arrivals.
Your dedicated greeter will be waiting for you precisely at the jet bridge exit as you step off the aircraft, holding a personalized digital placard, well before you reach the central Non-Schengen passport control area near Gate 36.
If navigating via our commercial Fast-Track service, you do not need to remove electronics or liquids from your hand luggage, thanks to the airport’s integrated 3D CT scanner arrays, provided individual liquid containers do not exceed 100ml.
Yes, our VVIP and premium Non-Schengen transit packages facilitate access to the elite Finnair Platinum Wing lounge near Gate 40, which features a fully operational, private Finnish sauna and private shower suites.
While the airport’s standard minimum connection time is 45 minutes, our escorted Fast-Track service can safely execute tight transfers in as little as 30 minutes by utilizing dedicated airside transfer shortcuts and priority biometric gates.
All private VVIP arrivals and departures are processed through the Finavia Business Flight Centre / General Aviation Terminal, located at the dedicated southern apron area of the airport perimeter, completely separated from commercial traffic.
Yes, through our VVIP Service Tier, we arrange dedicated ramp side vehicle tarmac pick-ups from commercial aircraft, transporting you directly to the FBO terminal for private customs clearance, bypassing the main terminal walkways entirely.
For commercial departures, your coordinator will meet you curbside at the main terminal premium drop-off zone or directly in front of the VIP Check-In area under the iconic wooden wave ceiling structure, immediately escorting you to priority baggage drop.
Absolutely. Under our VVIP and Business Express tiers, you are escorted directly to a private VIP suite or the FBO lounge where you can relax while our staff handles your physical baggage tags, airline check-in protocols, and passport validation with authorities.
Plan Your Seamless Arrival
in Helsinki Now
