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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Mauritius?
Choke Point Meeting Spots
Arrivals: Your dedicated AssistAnt greeter waits immediately at the jet bridge exit (or at the base of the air-stairs for remote apron arrivals) holding personalized signage. You bypass the crowded main arrival concourse before the main lines begin to form. Departures: Your concierge meets you directly at Gate 1 (Curbside VIP Drop-off) outside the main terminal building to take immediate possession of your luggage.
Fast-Track Logistics & Security
Express priority lanes at immigration avoid general passenger traffic during peak morning and evening long-haul arrival banks. Advanced screening protocols at MRU utilize 3D CT baggage scanners, reducing transit friction so laptop computers and liquids stay stowed inside carry-on luggage.
Lounge Intelligence: The Amédée Maingard Lounge
Located on Level 1 of the international departure hall, this award-winning 1,900 sq. meter flag-ship lounge serves as MRU’s primary commercial VIP sanctuary. Key Amenities: Private sleep suites, full-service rainfall showers, a dedicated barista bar, an extensive wine and champagne bar, a quiet business suite, and live live-cooking buffets featuring fusion Creole and international gastronomy.
VVIP / FBO Specs: The YU Lounge Mauritius
Dedicated Terminal: Located in a private enclave separate from the main passenger terminal, the YU Lounge offers a standalone luxury terminal experience for both private aviation (GA/FBO) and commercial VIP bookings. Tarmac Transfers: Tarmac-to-curbside luxury vehicle transfers (Porsche/BMW executive fleet) operate directly to the steps of your aircraft, guaranteeing discretion away from the public terminal buildings.
Local Luxury Flair
Elevate your trip with these curated luxury experiences across Mauritius: - Helicopter Airport Transfers: Private heli-transfers directly from MRU’s helipad to luxury resort helipads at St. Regis, One&Only Le Saint Géran, or Four Seasons Anahita. - Catamaran Yacht Charters: Private crewed yacht excursions to Île aux Cerfs and the Northern Isles with onboard private chef dining and diving instructors. - Golf & Wellness Retreats: Exclusive tee times at the Bernhard Langer-designed Île aux Cerfs Golf Club paired with private spa treatments. - Helicopter Tours over the Underwater Waterfall: Private aerial photography flights over the famous geological anomaly off the coast of Le Morne Brabant.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
With our Fast-Track service, immigration clearance at MRU takes 5 to 10 minutes. Your greeter escorts you via priority lanes directly past general queues, which can often take 45 to 60 minutes during peak arrival banks from Europe and the Middle East.
Your greeter will stand at the jet bridge exit holding a sign with your name. If your flight lands at a remote stand, your greeter will meet you at the bottom of the aircraft steps with dedicated apron transport.
The Amédée Maingard Lounge is located inside the main commercial passenger terminal past central security. The YU Lounge is a standalone private VIP terminal (FBO) where all customs, immigration, and security controls are handled privately with luxury vehicle tarmac transfers to your plane.
Yes. Every Fast-Track arrival package includes a personal porter who meets you at the baggage carousels, retrieves all checked luggage, and handles transport through customs out to your private driver or helicopter transfer launch site.
Yes. Under our VVIP YU Lounge package, passengers flying on commercial airlines are driven across the apron in luxury executive vehicles directly between the private terminal and the aircraft door.
The Amédée Maingard Lounge offers rainfall shower suites, private rest areas, high-speed Wi-Fi, a children's play area, a business center, and premium buffet dining with an open bar featuring champagne and French wines.
With AssistAnt Fast-Track, we recommend arriving 90 to 120 minutes prior to international departures. Your curbside greeter whisks you through check-in and priority security, leaving ample time to relax in the lounge before your flight.
Yes. MRU features updated security lanes equipped with CT scanners in the central departures hall, allowing passengers in priority lanes to clear security faster without removing liquids or electronics from their hand luggage.
MRU has a dedicated airport helipad located adjacent to the main terminal complex. AssistAnt coordinates golf-cart or private car transit from the arrivals hall or YU Lounge directly to the helipad for seamless connections to your resort.
We recommend booking at least 48 to 72 hours prior to flight departure or arrival to secure tarmac transfer clearances, lounge reservations, and dedicated greeter slot allocations.
Plan Your Seamless Arrival
in Mauritius Now
