Meet & Greet with Ease

Your personal AssistAnt greeter meets you directly at the jet bridge exit or tarmac stairs holding personalized signage. They guide you through expedited Diplomatic/Express immigration lanes, assist with baggage collection alongside dedicated porters, and escort you directly to your awaiting private chauffeur at the arrival curbside.

During peak international arrival banks (such as early morning and late night Europe/Middle East flights), public immigration lines at NBO can take 45 to 90 minutes. With AssistAnt’s VIP fast-track routing, border formalities are typically completed in under 10–15 minutes.

For departures, your greeter and porter team meet you curbside at the designated VIP drop-off area outside Terminal 1A or 1B. They manage your luggage, assist with priority check-in, guide you through fast-track security screening, and escort you to the Pride Lounge or your departure gate.

For connecting passengers across Terminals 1A, 1B, 1C, 1D, or 1E, our greeter meets you at your arrival gate with airside electric buggy transport when available. We facilitate expedited transfer security processing and escort you directly to the VIP lounge or your onward gate.

AssistAnt provides priority access to the flagship Kenya Airways Pride Lounge in Terminal 1A (or the Aspire Lounge in Terminal 1B / Turkish Airlines Lounge in Terminal 1E), offering private shower suites, quiet relaxation pods, premium hot dining, and high-speed Wi-Fi.

Yes. Electronic Travel Authorization (eTA) and visa documentation are verified swiftly through express diplomatic clearance counters with the assistance of our local agent.

Yes. For private jet arrivals, diplomatic delegations, and VVIP bookings utilizing the airport's private FBO or State VIP Pavilion, we coordinate luxury executive vehicle tarmac transfers directly between the aircraft stairs and private VIP lounges.

Our operations monitoring team tracks all incoming commercial and private flights in real time. Your greeter’s schedule is automatically updated to ensure they are standing by at your gate exact to your actual landing time.

We recommend booking at least 48 to 72 hours prior to travel to guarantee priority clearance permits and dedicated porter allocation. Urgent bookings inside 24 hours are accepted subject to availability.

Yes. AssistAnt provides executive ground transportation—including luxury SUVs (Toyota Land Cruiser V8s, Range Rovers) and armored vehicles—for transfers from NBO to top hotels in Karen, Westlands, Upper Hill, or directly to Wilson Airport (WIL) for safari bush flights.