Skip the Queues, Save Time

Your dedicated concierge will meet you the moment you step off the plane at the Terminal 1 or Terminal 2 jet bridge exit. They will escort you through the airport's dedicated 2026 priority customs lanes, bypass the main queues, assist with baggage collection, and guide you directly to your waiting chauffeur within 20 minutes of landing.

Terminal 1 handles all international flights outside the Schengen zone (e.g., USA, UK, UAE), requiring full passport control. Terminal 2 handles intra-Schengen European flights. If you are connecting between the two, your AssistAnt greeter will lead you through the secure internal connecting corridors, managing the 2026 security protocols along the way.

Liquid restrictions have been eased for passengers departing from Terminal 2 due to the installation of advanced 3D CT security scanners, meaning you can leave liquids and electronics inside your bags. However, Terminal 1 still requires standard 100ml separation as its security lanes complete their 2026 hardware transitions.

For commercial flights, your greeter will meet you curbside at the designated Premium Drop-Off zones outside Terminal 1 or Terminal 2. If you are utilizing our VVIP Club Continental service, you will bypass the commercial terminals completely and be met at the private VIP terminal entrance.

Yes. Our VVIP Windsor-Style service includes a private apron transfer. A luxury vehicle will meet you directly at the aircraft door upon landing and drive you across the airfield tarmac to the private Club Continental VIP Suite, bypassing public immigration entirely.

Departing passengers using our Terminal 2 Fast-Track service gain immediate entry to the premium Erste Premier Lounge, which features upgraded 2026 amenities including private relaxation suites, shower facilities, and gourmet hot dining selections.

While public lines require a 3-hour window for Terminal 1 departures, our 2026 Fast-Track service utilizes expedited diplomatic and automated QR lanes. This allows AssistAnt clients to arrive just 90 minutes before scheduled departure with time to spare for the Mastercard Lounge.

Absolutely. When you arrive via our VVIP Tarmac Service, you are driven directly to a private lounge suite at Club Continental. While you relax and enjoy premium catering, our handlers reclaim your luggage from the commercial aircraft baggage hold and load it straight into your onward vehicle.

Our operations team tracks your flight numbers in real-time using the 2026 PRG digital flight coordination data. Your greeter will alter their arrival time to match your exact touchdown slot, ensuring seamless coverage regardless of gate changes or delays.

Yes. Our greeters specialize in family expediting, guiding you seamlessly past the crowds. We utilize the newly implemented 2026 self-service FastTrack lanes and priority family-access gates to ensure stroller navigation and security checks are completed swiftly without stress.