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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Reykjavik?
Choke Point Meeting Spots
Arrivals: Your dedicated AssistAnt greeter stands directly at the jet bridge exit inside the terminal building, holding a personalized electronic placard. Departures: Your greeter meets you curbside at the designated Departures Drop-Off Zone 2 outside the main Leif Erikson Terminal building, handling luggage instantly and escorting you past the busy self-service check-in kiosks.
2026 Fast-Track Specs
KEF has fully integrated advanced 3D CT baggage scanners at the main security checkpoint, eliminating the old requirement to remove liquids and laptops. For AssistAnt Fast-Track clients, we bypass the main security queues entirely via the Official Isavia Fast Track Lane. For non-Schengen flights (e.g., departures to the US or UK), we utilize the newly upgraded Biometric E-Gates and Diplomatic Passport Control lanes at the border boundary to cut transition times down to under 4 minutes.
Lounge Intelligence
The undisputed #1 premium lounge in the commercial terminal for 2026 is the Icelandair Saga Lounge, located airside in the Schengen departures area (accessible to non-Schengen passengers prior to passport control). Refreshed for the 2026 season, it features panoramic glass windows facing the snow-capped Reykjanes peninsula, an authentic Icelandic basalt stone fireplace, luxury shower suites, local microbrews on tap, and a gourmet buffet showcasing locally sourced Arctic char and Icelandic lamb.
VVIP / FBO Specs
For true private terminal operations, AssistAnt partners with Universal Aviation and the Iceland Jet Center located on the East Apron. This ultra-exclusive facility provides a private sanctuary completely isolated from the public. Security and customs clearance are completed privately within the FBO lounge in minutes. Tarmac-to-curbside chauffeured car transfers are fully operational, allowing luxury vehicles (such as a Mercedes-Benz V-Class or customized Superjeep) to meet you directly at the steps of your private aircraft.
2026 Local Flair
Make your 2026 Icelandic expedition truly elite with these highly sought-after seasonal experiences: Private Volcano Crater Dinner, Heli-Skiing the Troll Peninsula, Exclusive Retreat at Blue Lagoon.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Your private AssistAnt greeter will be waiting for you the moment you step off the aircraft at the jet bridge exit or at the remote stand terminal entry doors. You will never have to search for our staff in the crowded Leif Erikson main concourse.
Keflavík’s advanced 3D CT scanners mean you do not need to remove liquids or electronics from your baggage. Utilizing the Isavia Fast Track lane with our greeter cuts your security transit time to less than 3 minutes, even during peak transatlantic bank hours.
Tarmac vehicle pickups for commercial flights are heavily restricted by Icelandic aviation authorities due to the 2026 East Pier construction. However, if you travel via private jet through the Universal Aviation FBO, direct tarmac-to-curbside car transfers are fully supported.
Departing clients are escorted directly to the flagship Icelandair Saga Lounge in the Schengen departures area. It is widely recognized as the premier lounge at KEF, featuring premium showers, local gourmet dining, and panoramic runway views.
Because passport control is situated between the Schengen and non-Schengen zones, it takes roughly 7 to 10 minutes to walk from the Saga Lounge to the D-gates. Your AssistAnt greeter will monitor your boarding time and escort you through the priority biometric border lanes.
Keflavík does not operate a public commercial VIP terminal. Instead, VVIP passengers seeking total privacy utilize the private FBO facilities handled by Universal Aviation or Iceland Jet Center on the East Apron, completely separate from the main commercial building.
Our services operate 24/7/365. Your greeter tracks your tail number in real-time. Whether you touch down at 2:00 AM or 2:00 PM, your AssistAnt team and private chauffeur will be in position the moment your wheels hit the tarmac.
After guiding you through expedited passport control, your greeter escorts you directly to the baggage reclaim carousels, secures a luggage trolley, handles the physical retrieval of your bags, and guides you swiftly past customs to your waiting vehicle.
Yes. When coordinating your 2026 arrival or departure, we specifically provision luxury Mercedes-Benz Sprinters, V-Class vehicles, or specialized 4x4 Superjeeps equipped with ample cargo capacity to manage oversized winter gear and heavy luggage effortlessly.
Due to unprecedented luxury tourism growth in Iceland and strict airport capacity caps amid the North Terminal expansions, we strongly recommend booking your AssistAnt services at least 14 days prior to travel to guarantee greeter availability and FBO clearances.
Plan Your Seamless Arrival
in Reykjavik Now
