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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Santiago?
Choke Point Meeting Spots
Arrivals: Your dedicated AssistAnt greeter stands directly at the exit of the aircraft jet bridge inside Terminal 2 (for international flights) or Terminal 1 (for domestic flights), holding a customized, digital nameplate. If the aircraft parks at a remote stand, the greeter meets you at the point of deboarding before you step onto the tarmac shuttle. Departures: The meeting point is established curbside at the designated VIP drop-off zone outside Terminal 2, Level 3 (International Departure Hall), or Terminal 1, Level 2 (Domestic Departure Hall). Your greeter coordinates via direct communication with your chauffeur to meet you exactly as your vehicle door opens.
2026 Fast-Track Specs
AssistAnt utilizes the highly exclusive, pre-arranged Policial/Diplomatic fast-track lanes at SCL Terminal 2 passport control. For international departures and arrivals, clients bypass the standard public immigration queues, utilizing dedicated biometric border gates. Our security escorts utilize specialized airport personnel lanes to accelerate checkpoint clearance, cutting average transit times down to under 7 minutes.
Lounge Intelligence
The crown jewel of Terminal 2 is the Primeclass Pacific "Lagos" Lounge, located airside on Level 2 of Pier E. Extensively upgraded for the 2026 season, this premium sanctuary features stunning panoramic floor-to-ceiling views of the Andes Mountains, fully private shower suites, dedicated business workstations, and a curated culinary program featuring an in-house chef serving local Chilean ceviche, empanadas, and a premium bar stocked with elite Central Valley wines.
VVIP / FBO Specs
VVIP transfers bypass the central terminal infrastructure entirely by utilizing Santiago’s dedicated executive aviation facilities. Passengers are driven directly across the apron via private luxury sedan (such as a Mercedes-Benz S-Class or BMW 7 Series) from the commercial or private aircraft directly to the FBO Terminal. All luggage retrieval, passport validation, and customs clearances are managed by your concierge while you relax in a private, closed-door VIP suite.
2026 Local Flair
Enhance your 2026 Chilean itinerary with these hyper-exclusive local experiences coordinated by our lifestyle team: Private Vineyard Heli-Charter, VIP Observatory Access, Exclusive Santiago Heli-Skiing, Private Curator Tours.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Your AssistAnt greeter will be waiting for you directly at the end of the aircraft jet bridge as you step off the plane into Terminal 2. If your flight lands at a remote gate, your greeter will meet you at the aircraft stairs before you board the transfer shuttle.
We utilize pre-vetted, dedicated priority lanes and diplomatic channels at SCL passport control. This allows AssistAnt clients to entirely bypass the main public queues, reducing your immigration processing time to mere minutes.
No. All domestic flights are processed through Terminal 1 (T1), while all international flights operate out of the ultra-modern Terminal 2 (T2). If you have an inter-terminal connection, your greeter will guide you through the designated internal connecting pathways.
We highly recommend the Primeclass Pacific "Lagos" Lounge located on Pier E. It offers a premium oasis complete with private shower suites, high-speed Wi-Fi, and a fine selection of Chilean wines and freshly prepared local gastronomy.
Yes, this is a core feature of our VVIP Windsor-Style service. You will be met at the aircraft steps by a private luxury vehicle and chauffeured across the tarmac directly to the private FBO terminal, completely bypassing the public passenger concourses.
Your dedicated AssistAnt coordinator monitors your flight in real-time utilizing live SCL radar data. Your greeter will be positioned at the jet bridge exactly when your aircraft gates, regardless of whether your flight arrives early or late.
Yes. Our service includes dedicated porter assistance. Your porter will handle the physical retrieval of all checked baggage from the Terminal 2 carousels and transport it through customs directly to your awaiting vehicle.
Standard public processing at SCL during peak arrival banks can take anywhere from 45 to 90 minutes. With AssistAnt’s Fast-Track service utilizing priority biometric lanes, the transit time from jet bridge to your vehicle is typically reduced to 15–20 minutes.
Yes. Our VVIP Windsor-Style service can be coordinated for commercial premium-class travelers. We arrange for a private vehicle to meet you at the commercial airliner stand to transfer you immediately to the private aviation terminal.
Terminal 2 has integrated advanced 3D CT scanners at select premium security checkpoints. While standard lanes may still enforce legacy rules, our expedited security channels frequently allow clients to keep laptops and compliant liquids inside their bags, accelerating the screening process.
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