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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Santo Domingo?
Choke Point Meeting Spots
Arrivals: Your dedicated AssistAnt greeter stands directly at the exit of the aircraft jet bridge holding a personalized digital placard. You will be met before entering the general terminal concourse walkway, preventing any wrong turns in the transit corridors. Departures: The meeting point is positioned directly at the Before Boarding VIP counter, located at the primary entrance of Terminal M/Main Check-In Hall. Your greeter will coordinate luggage porters from the curb to this exact point.
2026 Fast-Track Specs
Passengers bypass standard international lines using the Priority Diplomatic & Crew Lanes for immigration and passport control. For departing travelers, our fast-track protocols leverage dedicated Express Security Checkpoints directly connected to the VIP lounge transit tunnels, cutting average transit times through security down to under 5 minutes.
Lounge Intelligence
The absolute pinnacle of comfort at SDQ is Sky The Lounge (managed by Before Boarding) located in Terminal M. Completely updated for the 2026 season, it boasts a sophisticated à la carte dining experience designed by renowned Chef Erik Malmsten, a premium open bar featuring top-shelf Caribbean rums and international wines, dedicated luxury shower suites, and restorative Shiatsu massage chairs.
VVIP / FBO Specs
Standalone private flight operations utilize the premium Servair FBO Terminal at SDQ. Tarmac-to-curbside car transfers are fully active; upon plane landing, premium chauffeured SUVs meet the aircraft directly on the apron to transport guests and their luggage directly to the FBO lounge for discrete, private customs handling that takes fewer than 15 minutes total.
2026 Local Flair (Ultra-Exclusive Santo Domingo Experiences)
Private Colonial Zone After-Hours: A completely private, historian-led evening tour of the Zona Colonial, including exclusive access to the Alcázar de Colón and private viewings of hidden mid-15th-century courtyards. Helicopter Charter to Las Terrenas: Skip the road travel with a direct Airbus Eurocopter transfer from SDQ’s private apron straight to the pristine beaches or luxury villas of the Samaná Peninsula. Exclusive Cigar & Rum Blending Masterclass: An artisan-led session inside a restricted-access lounge in Piantini, featuring ultra-rare, aged Dominican reserves paired with master-rolled Arturo Fuente OpusX cigars. Private Catamaran Charter to Isla Saona.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Fast-Track guides you seamlessly through expedited diplomatic lanes within the main commercial terminals (Terminal A and B), while VVIP utilizes the completely separate, standalone Servair FBO terminal for private aircraft, featuring tarmac vehicle transfers and zero public interaction.
Your personal greeter will be waiting for you the exact moment you step off the aircraft, right at the exit of the jet bridge before you join the main passenger flow heading toward immigration.
While standard immigration queues at SDQ can take 45 to 60 minutes during peak afternoon arrivals, our Fast-Track service utilizes priority crew and diplomatic lanes to reduce your processing time down to roughly 10 to 15 minutes.
Yes. Our departure service includes dedicated luggage porters who meet you curbside at the terminal drop-off, manage your bags to the check-in counter, and handle them through to the VIP lounge transit points.
You will be escorted directly to Sky The Lounge by Before Boarding in the main terminal area, which features fine dining menus curated by Chef Erik Malmsten, private showers, and elite workspaces.
No, the Servair FBO is a standalone private aviation facility located away from the main commercial hubs, ensuring complete privacy and an expedited 15-minute customs experience.
Our logistics team tracks all commercial and private flights in real time. Your greeter’s schedule is automatically synchronized to your true arrival time, ensuring seamless jet-bridge greeting regardless of delays.
Our logistics team tracks all commercial and private flights in real time. Your greeter’s schedule is automatically synchronized to your true arrival time, ensuring seamless jet-bridge greeting regardless of delays.
Absolutely. We coordinate with airport authorities to ensure smooth passage; note that a standard airport administrative fee applies for pet access through the premium lounges.
Yes. For our premium arrival tracks, you are escorted straight to the tranquility of the VIP lounge where complimentary cocktails and snacks await, while our staff independently identifies, claims, and delivers your luggage directly to you.
Plan Your Seamless Arrival
in Santo Domingo Now
