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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Siem Reap?
Choke Point Meeting Spots
Arrivals: Your dedicated AssistAnt concierge greets you directly at the jet bridge exit (or at the bottom of the aircraft steps for tarmac air-stair arrivals) holding a clear, digital placard. This ensures you are intercepted before encountering the main passenger stream heading toward the visa processing counters. Departures: Meet your elite handler curbside at International Departures Entrance 1. Standard porters instantly manage your luggage while your concierge guides you through the initial terminal entrance checks.
2026 Fast-Track Specs
Our clearance architecture entirely bypasses general congestion lanes. Clients are escorted through the dedicated Diplomatic and Priority Lanes for accelerated passport control. Additionally, SAI's upgraded advanced security checks feature high-capacity screening paths where biometric validation accelerates the document verification process to under 5 minutes.
Lounge Intelligence
The premium sanctuary at SAI is the Angkor Lounge, located Airside on Level 3 of the International Departures Terminal (West Finger, contextually nestled between Gates 1 and 3 after passing through the Zero Duty-Free zone). Completely updated for 2026, this lounge offers a tranquil, botanical-infused environment, open-air feeling spaces, a premium chef-led Asian and Continental buffet, and a dedicated bar serving curated wines and spirits.
VVIP/FBO Specs
Private aviation and top-tier VVIP clients utilize the specialized private terminal facilities managed by the Yunnan Aviation Industry Investment Group at SAI. Tarmac-to-curbside premium transfers are fully active, utilizing a dedicated luxury fleet (including Mercedes-Benz S-Class and high-roof executive vans) to shuttle passengers directly between the aircraft and the secure VVIP terminal gates.
2026 Local Flair
Sunrise Helicopter Charters: Direct heli-transfers from SAI's private aviation ramp straight to remote, uncrowded archaeological sites like Koh Ker or Preah Vihear. After-Hours Angkor Wat Access: Private, crowd-free evening curated experiences through the ancient stone galleries of Angkor Wat. Mekong Luxury Cruises: Private chauffeured transfers from SAI directly to elite river yachts docking on the Tonle Sap lake for sunset champagne excursions.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
No, the legacy REP airport is permanently closed to all aviation traffic. All international, domestic, and private charter flights in 2026 route exclusively through the new Siem Reap–Angkor International Airport (SAI).
Your personal greeter will be waiting the exact moment you step off the plane at the jet bridge exit, or at the foot of the aircraft stairs if your flight parks at an open-air apron spot.
Your concierge takes your passport, your pre-filled digital e-Arrival confirmation, and the mandatory USD $30 visa fee directly to the priority diplomatic counters, processing your visa within minutes while you rest in a premium seating area.
Standard arrival queues, visa processing, and baggage clearance at SAI can easily exceed 45 to 60 minutes during peak flight banks. AssistAnt Fast-Track cuts your total transit time down to roughly 12 to 15 minutes from aircraft exit to your vehicle.
Yes, our ultra-exclusive VVIP Windsor Style service includes direct tarmac-side vehicle collection using premium executive sedans or multi-purpose vans, routing you away from the main passenger terminal entirely.
You will be guided to the premium Angkor Lounge, which is located airside on Level 3 of the West Finger, specifically positioned between Departure Gates 1 and 3.
The modern SAI facility sits approximately 50 kilometers east of Siem Reap city center and about 40 kilometers from Angkor Wat, translating to a 45-to-60-minute journey via the dedicated Angkor Highway link.
Yes, all travelers entering Cambodia must complete the electronic Cambodia e-Arrival Card online at least 7 days before landing. Your AssistAnt coordinator will verify your QR code confirmation before your flight arrives.
Your departure concierge monitors your flight status in real-time from the Angkor Lounge, ensuring you remain in the comfort of the VIP lounge environment until the exact moment your priority boarding lane opens.
While your concierge guides you seamlessly through the priority immigration lane, our dedicated airport baggage porters secure your luggage directly from the carousel and escort it straight to your awaiting private chauffeur.
Plan Your Seamless Arrival
in Siem Reap Now
