A Warm Welcome, Every Time

Yes. Sofia Airport operates an independent VIP Terminal building structurally detached from the main commercial hubs. When you book our VVIP Service, even when flying on a commercial airline, you are transferred directly from the aircraft tarmac to this private facility, bypassing Terminal 2 entirely for customs, passport control, and luggage reclamation.

If your flight lands at a remote apron stand, your AssistAnt greeter will be waiting for you directly at the bottom of the mobile aircraft steps. You will step off the plane and bypass the public transport buses, entering a private luxury escort vehicle positioned on the tarmac.

The Primeclass Lounge has been completely overhauled into a lifestyle-driven luxury environment. It now features an outdoor apron-facing terrace, dedicated quiet nap rooms, a curated Bulgarian art gallery space, and a high-end dining menu focusing on modern interpretations of local Balkan gastronomy.

While public queues at Terminal 2 security can exceed 30 to 45 minutes during peak morning and afternoon departure waves, our Fast-Track service utilizes priority biometric and diplomatic lanes, reducing your transit time from the check-in desk through security to under 7 minutes.

Yes. Our greeters manage the entire inter-terminal luggage transfer process. We collect your bags at the Terminal 2 baggage claim carousel, escort you through the internal transition pathways, and re-check your luggage for your domestic connection, ensuring you remain relaxed inside the premium lounge.

Sofia Airport is progressively rolling out advanced security screening upgrades across Terminal 2 checkpoints. However, because protocols vary by specific lane allocation, your AssistAnt greeter will personally pre-screen your hand luggage to ensure compliance with the active checkpoint regulations on the day of your flight.

Our logistics team monitors your flight's transponder data in real time. Your greeter’s schedule is automatically adjusted to the precise minute of your actual touchdown, ensuring that whether your flight is 30 minutes early or 3 hours late, your escort is waiting at the jet-bridge or aircraft steps the moment the cabin door opens.

Tarmac vehicle transfers are restricted exclusively to passengers who have booked our VVIP/Private Terminal service level, which complies with Sofia Airport’s strict airfield security clearances. Standard Fast-Track clients are met immediately upon entering the physical terminal building at the jet-bridge.

Yes. When utilizing our VVIP departure service, your private chauffeur is granted security clearance to drive directly up to the dedicated curb entrance of the private VIP Terminal. Your AssistAnt greeter and personal porters will meet the vehicle immediately upon arrival to secure your luggage.

Due to strict airport authority manifesting requirements and limited private tarmac vehicle allocations, we require bookings to be finalized at least 48 to 72 hours prior to operation. Last-minute requests within 24 hours are subject to mandatory airport security approval and availability.