Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Victoria?
Dedicated Choke-Point Meeting Spots
Arrivals (Commercial Terminal): Your personal AssistAnt greeter waits directly at the jetway exit or immediately at the bottom of the air stairs on the tarmac with personalized signage. Departures (Commercial Terminal): Greeters coordinate via direct contact with your private chauffeur to meet you curbside at the International Terminal entrance, taking charge of all luggage from the moment your vehicle door opens. VVIP Airside / FBO: For high-net-worth and diplomatic arrivals, greeters meet you at the aircraft door with luxury buggy service or private executive tarmac vehicle.
2026 Fast-Track Specifications
Commercial Fast-Track: Bypasses general queues via dedicated Diplomatic & Priority Lanes at immigration, customs, and health clearance. Next-Gen Screening: 3D CT baggage scanners eliminate the need to unpack electronics or liquids, streamlining passport control to under 5 minutes. VVIP In-Lounge Processing: Passengers utilizing our Elite VVIP package completely bypass the main terminal buildings. All border control, biometric scans, and passport stamps are processed privately inside the VVIP Lounge while you relax.
Lounge Intelligence: Premium Facilities
Vallée de Mai Lounge (Airside International Departures): The flagship commercial VIP lounge, renovated for the 2026 season. Features high-speed Wi-Fi, private shower suites, artisan Creole and international buffets, premium open bars, and dedicated quiet zones. SEZ CIP & VVIP Lounge (Private Annex): Exclusive private lounge facility utilized for Elite VVIP arrivals and departures. Offers private suite options, customized dining, and direct ramp access.
VVIP / Private Terminal (FBO) Specifications
FBO Operations: Full integration with private jet terminals (Signature Aviation / PrivatAir handler annexes). Tarmac Transfers: Tarmac-to-curbside executive vehicle transfers (Mercedes-Benz V-Class, S-Class, or Porsche Cayenne) are active for all remote-stand arrivals and VVIP bookings. Direct Helicopter Ramp Transfers: Seamless airside transfers from private jets or commercial arrivals directly to Zil Air helicopter pads for immediate transfer to inner and outer private islands (e.g., Félicité, North Island, Denis Island).
2026 Local Luxury Experiences (Mahé & Beyond)
Chartered Superyacht Excursions: Private yacht expeditions through the Sainte Anne Marine National Park with private marine biologists. Exclusive Helicopter Island Hopping: Custom Zil Air helicopter charters connecting Mahé directly to private island resorts. Private Villa Dining by Michelin-Star Chefs: In-villa culinary takeovers featuring bespoke island-to-table Creole tasting menus. VIP Eco-Reserve Access: Private guided conservation access to Cousin Island Special Reserve and UNESCO-designated Vallee de Mai (Praslin).
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Fast-Track guides you through priority diplomatic lanes inside the main commercial terminal. Elite VVIP transfers you via private tarmac transportation directly to the VIP Lounge, where immigration and customs procedures are completed away from the main terminal.
For Fast-Track arrivals, your greeter stands directly at the jetbridge or tarmac steps holding a personalized name board. For Elite VVIP service, an executive buggy or private car meets you at the aircraft stairs.
With Fast-Track, terminal clearance typically takes 5 to 10 minutes. Under Elite VVIP lounge-processed immigration, border formalities take under 3 minutes while you enjoy complimentary lounge refreshments.
Yes. We coordinate seamless tarmac-to-helipad transfers directly to Zil Air’s private terminal at SEZ, bypassing main terminal traffic for immediate flights to private island resorts.
Commercial Fast-Track clients receive access to the renovated Vallée de Mai Lounge. Elite VVIP clients enjoy access to the private CIP/VVIP Lounge facility with dedicated border control services.
Yes, our local greeters guide you through priority e-Border clearance counters and handle any Visa on Arrival formalities immediately upon landing.
Your AssistAnt greeter monitors your driver's arrival time and meets you curbside at the International Terminal departure zone. A porter takes charge of all luggage immediately while your greeter escorts you through priority check-in and security.
Yes, dedicated porter service is integrated into all AssistAnt VIP arrival, departure, and transit bookings at Victoria International Airport.
Your greeter meets you at the international arrival gate, expedites your immigration clearance, manages your baggage transfer, and escorts you directly to the Domestic Terminal or private charter gates.
SEZ utilizes 3D CT security scanners at international departure checkpoints. Passengers using Fast-Track are no longer required to remove laptops or liquid containers under 100ml from their carry-on bags during screening.
Plan Your Seamless Arrival
in Victoria Now
