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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Indianapolis?
Choke Point Meeting Spots
Arrivals (Domestic): Your dedicated AssistAnt personal greeter waits immediately as you step off the jet bridge at your arrival gate with a personalized name board. Arrivals (International): For international flights landing at Concourse A, your greeter meets you at the exit of the aircraft jet bridge to guide you directly to priority processing at U.S. Customs and Border Protection. Departures: You are welcomed directly at the curbside departures zone or inside the Civic Plaza terminal bridge, where a private luggage porter takes charge of your bags.
Fast-Track Priority Logistics
Departure Acceleration: Enjoy priority navigation through airline check-in desks and dedicated TSA fast-track lanes (utilizing CLEAR or TSA PreCheck privileges) to ensure zero delay between curbside arrival and gate boarding. Arrival Efficiency: Greeters manage bag retrieval directly at baggage claim and coordinate timing with your waiting private chauffeur on Level 3 of the Terminal Garage or at the dedicated curbside VIP pickup zone.
Lounge Intelligence
The Delta Sky Club (Concourse A): Located near Gate A11, this remains IND’s premier lounge space. It features executive workstations, high-speed Wi-Fi, premium complimentary dining options, craft beverage bars, and quiet relaxation zones. AA Admirals Club & United Club Access: Alternative airline elite lounges and partner access areas are coordinated by your concierge depending on ticket class, elite status, or lounge membership.
VVIP & Private Terminal (FBO) Specs
FBO Facilities: For clients arriving or departing via private aircraft, services are coordinated via Signature Aviation or Million Air IND. Tarmac Transfers: Subject to TSA clearance and ground-handling authorizations, seamless airside vehicle placement and private tarmac-to-car transfers are available directly at private hangars.
Local Luxury Highlights
The Indy 500 & VIP Pit Access: Tailored luxury transfers and exclusive access packages for the iconic Indianapolis 500 at the Indianapolis Motor Speedway. Private Dining at St. Elmo Steak House: Reserved access to world-famous dining suites in downtown Indianapolis. Private Helicopter Charters: Rapid point-to-point transfers from IND to regional estates, corporate headquarters, or race facilities.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
For domestic flights, your greeter meets you at the exit of your aircraft's jet bridge. For international arrivals at Concourse A, your greeter meets you as you disembark into the concourse before leading you to U.S. Customs and Border Protection.
Your AssistAnt concierge coordinates priority check-in and escorts you through dedicated security lanes, facilitating expedited processing via TSA PreCheck or CLEAR lanes.
Commercial flights arrive and depart through the main terminal (Concourse A and B). However, AssistAnt offers full VIP Meet & Greet assistance from jet bridge to curbside, along with chauffeur connections. Private jet passengers are serviced via dedicated FBO terminals like Signature Aviation or Million Air.
The Delta Sky Club is centrally located near Gate A11 in Concourse A, taking less than 3 minutes to reach on foot from most gates in that concourse.
Yes. Dedicated baggage porters handle your luggage from the aircraft baggage claim to your waiting vehicle on arrival, or from the curbside to the check-in counter on departure.
A private executive transfer from IND to downtown Indianapolis (e.g., the Indiana Convention Center or Gainbridge Fieldhouse) takes approximately 15 to 20 minutes under normal traffic conditions.
International flights arrive at Concourse A. Your greeter assists you through U.S. Customs and Border Protection clearance, helps collect your luggage, and guides you through the arrivals area to your private driver.
Concourse A and Concourse B are connected airside via the Civic Plaza. Your concierge can escort you to Concourse A's lounge options or identify nearby quiet zones, such as the dedicated sensory rooms located in Concourse B near Gate B5.
Chauffeur pick-ups take place either at the designated ground transportation curbside outside Baggage Claim or inside the Ground Transportation Center on Level 3 of the Terminal Garage. Your greeter escorts you directly to the vehicle.
AssistAnt monitors your flight status in real time. Your dedicated greeter adjusts their arrival schedule automatically to ensure seamless service upon landing regardless of flight schedule adjustments.
Plan Your Seamless Arrival
in Indianapolis Now
