Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (Iโm not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! Iโd be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my clientโs arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last weekโs VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania โ my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already Iโm now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Kona?
Choke Point Meeting Spots
Arrivals (Domestic): Your dedicated AssistAnt greeter waits directly at the foot of the aircraft mobile stairs or jet bridge ramp as you step off into the open-air pavilion holding a personalized sign. Arrivals (International): For international flights, your greeter meets you at the debarkation ramp to provide priority navigation toward the South Ramp U.S. Customs and Border Protection (CBP) inspection facility. Departures: You are met directly at the curbside drop-off zone outside Terminal 1 or Terminal 2, where a private porter assumes immediate control of your luggage and guides you to USDA agricultural screening.
Fast-Track Priority Logistics
Departure Acceleration: Escorted bypass through initial USDA agricultural inspection, priority assistance at airline check-in counters, and expedited screening through TSA checkpoints utilizing TSA PreCheck and priority lanes. Arrival Efficiency: Greeters manage bag retrieval at open-air baggage claim carousels and escort you directly to your private driver waiting at the VIP ground transportation pickup curb.
Lounge Intelligence
Hawaiian Airlines Premier Club (Terminal 2): Situated airside in the passenger gate area, this air-conditioned sanctuary offers high-speed Wi-Fi, comfortable leather seating, charging stations, and complimentary beveragesโproviding a cool, quiet retreat from KOAโs open-air outdoor climate.
VVIP & Private Terminal (FBO) Specs
FBO Facilities: Private charter and general aviation flights operate through Signature Aviation KOA (73-360 Uสปu Street) and Atlantic Aviation. Tarmac Transfers: Direct tarmac-to-vehicle transfers and airside drive-up access are available at private FBO ramps, subject to flight manifest verification and airport security clearance.
2026 Local Flair
Mauna Kea Private Stargazing & Culinary Tour: Luxury 4x4 chauffeured expedition to the summit of Mauna Kea accompanied by a private astronomer and gourmet dinner. Exclusive Kohala Coast Resort Transfers: Direct executive helicopter or luxury vehicle transfers to premier luxury retreats including Rosewood Kona Village, Mauna Lani (Auberge), or Four Seasons Resort Hualalai. Private Helicopter Volcanic Overflights: Bespoke aerial tours over Hawaiสปi Volcanoes National Park and Kฤซlauea with direct helicopter pickup arrangements from KOAโs helipad facilities. Kona Coffee Estate Private Tasting: Chauffeured access to private heritage coffee plantations in the Holualoa highlands for exclusive bean-to-cup cupping sessions.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP โ Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish โ weโll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now โ
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
For domestic flights, your greeter meets you right as you step off the mobile aircraft stairs onto the outdoor tarmac ramp. For international flights, your greeter meets you at aircraft debarkation and escorts you to U.S. Customs on the South Ramp.
All departing passengers must pass checked and carry-on luggage through USDA agricultural inspection prior to airline check-in and TSA screening. Your AssistAnt concierge expedites this process by managing bag placement through the inspection scanners.
Yes, the Hawaiian Airlines Premier Club located in Terminal 2 provides an air-conditioned environment with private seating, Wi-Fi, and refreshments.
Yes. Private aircraft arriving at Signature Aviation KOA or Atlantic Aviation can utilize direct tarmac-to-car vehicle placement upon landing, subject to advance manifest submission.
Because KOA features a contiguous open-air layout, walking between Terminal 1 and Terminal 2 takes under 5 minutes along the outdoor pedestrian walkway.
Your AssistAnt concierge guides you through USDA screening, manages airline baggage check-in, and escorts you through dedicated TSA PreCheck or priority lanes at the central checkpoint.
Your greeter collects your luggage from the open-air baggage carousels and escorts you directly to your waiting private chauffeur at the designated VIP ground transportation curb outside arrivals.
A private executive transfer from KOA to luxury resorts along the Kohala Coast (such as Hualalai, Mauna Lani, or Mauna Kea) takes approximately 20 to 30 minutes via Queen Kaสปahumanu Highway.
Yes. Dedicated baggage porters meet your vehicle at curbside departures to handle all luggage through USDA inspection, airline check-in counters, and hold loading.
AssistAnt tracks your inbound flight in real time using flight telemetry and automatically adjusts greeter scheduling so your concierge is waiting on the ramp regardless of arrival time changes.
Plan Your Seamless Arrival
in Kona Now
