Personalized Airport Assistance

AssistAnt Fast-Track service provides dedicated airport concierges inside commercial Terminals A–F to expedite TSA security, international customs, and baggage claim. VVIP service operates through the Atlantic Aviation private terminal at 8375 Enterprise Avenue, offering direct tarmac luxury car transfers and private ramp customs clearance without passing through the commercial terminal.

Your greeter stands directly outside the jet bridge exit door with a custom sign. From there, they escort you through the Terminal A-West arrival corridor, assist with CBP Enhanced Passenger Processing, and manage your luggage at the international baggage claim.

Yes, PHL features TSA PreCheck Touchless ID at A-West, A-East, C, and D/E security checkpoints, allowing eligible travelers on carriers like American, Delta, United, Southwest, and Alaska to verify identity using facial comparison without presenting physical documents.

With AssistAnt’s dedicated escort and access to TSA PreCheck Touchless ID and priority security lanes, total transit time from curbside arrival to the airside concourse typically takes under 10 minutes.

Terminal A-West houses the American Express Centurion Lounge (near Gate A14) and the American Airlines Flagship Lounge & Admirals Club (mezzanine level between Gates A15 and A16).

The Chase Sapphire Lounge by The Club is located in the Terminal D/E Connector. Your AssistAnt greeter provides seamless airside transfer directly from your arriving gate or post-security check to the lounge entrance.

Yes, Atlantic Aviation at PHL provides on-ramp US Customs clearance, enabling international private flights to clear customs directly at the aircraft or private FBO ramp.

We recommend booking at least 48 hours prior to your scheduled flight to ensure dedicated staffing and coordinate real-time chauffeur curbside arrivals.

AssistAnt’s flight monitoring team tracks commercial and private flights in real time. Your dedicated greeter’s schedule automatically shifts to match your actual arrival time at the gate or FBO.

After collecting your luggage, your AssistAnt greeter escorts you and your baggage directly to your private vehicle at the designated VIP curbside pickup zone outside the arrival baggage claim of your landing terminal.