Seamless Assistance from Start to Finish

AssistAnt Fast-Track service provides dedicated personal concierges inside PDX’s commercial terminal to expedite luggage handling, TSA security checkpoint navigation, and international customs processing. VVIP service operates via private FBO terminals such as Atlantic Aviation or Signature Aviation, offering direct tarmac luxury car transfers to or from the aircraft, bypassing public commercial terminals entirely.

Your greeter stands directly outside the jet bridge exit door as you step off the aircraft with a custom digital sign. They guide you through the expanded main terminal under the mass timber roof, assist with baggage retrieval at the lower-level carousels, and escort you to your waiting private vehicle.

The newly completed main terminal unifies the terminal layout with open-air concourses, integrated security checkpoints, and a central exit corridor. With an AssistAnt priority escort, navigation from gate to curbside takes under 10 minutes.

The flagship 14,000-square-foot Alaska Lounge located in the South Hall Mezzanine is PDX's premier airline lounge, featuring West Coast wine tasting, barista espresso bars, and executive work suites. AssistAnt coordinates airside transfers and lounge access for departing and connecting guests.

The priority security lanes at PDX utilize advanced 3D CT scanning technology, allowing travelers in priority and TSA PreCheck queues to leave electronic devices and compliant liquids inside their carry-on bags.

Yes. Direct tarmac ramp-side vehicle transfers are supported at PDX’s FBO terminals, including Atlantic Aviation and Signature Aviation. Subject to security protocols, your private luxury SUV meets you directly at the aircraft stairs upon landing.

For international commercial arrivals deplaning at Concourse D, AssistAnt concierges guide you through priority queues at the U.S. Customs Federal Inspection Station. Total clearance and baggage retrieval typically takes between 10 to 15 minutes.

We recommend booking at least 48 hours prior to your scheduled flight departure to guarantee dedicated concierge allocation and coordinate real-time chauffeur arrival at the upper-level departure curb.

AssistAnt’s 24/7 flight operations team tracks commercial and private flight status in real time. Your dedicated greeter’s schedule is automatically updated to align with your aircraft's actual landing time at PDX.

After managing your luggage retrieval at the ground-level baggage claim, your AssistAnt greeter escorts you directly to your waiting luxury vehicle at the designated VIP pickup curb outside the main terminal exit.