Personalized Airport Assistance

For commercial flights, your dedicated AssistAnt greeter meets you right at the jet bridge exit door (or tarmac air-stairs) inside the main terminal. Your greeter assists with carry-on luggage, escorts you through baggage claim, and coordinates with your waiting private driver at the main terminal curbside.

AssistAnt provides complete VIP handling at all active HPN private facilities, including Million Air White Plains (136 Tower Road), Atlantic Aviation East & West, Signature Aviation East & West, and the Flexjet Exclusive Terminal.

Yes. Direct tarmac planeside vehicle pick-up and drop-off are fully active across Million Air, Atlantic Aviation, and Signature Aviation at HPN, subject to standard TSA/FBO security clearance. Your driver meets you at the aircraft door upon arrival.

No. Westchester County Airport’s main commercial passenger terminal does not house airline membership lounges like Admirals Club or Sky Club. However, passengers flying private have access to elite FBO lounges like Million Air's 22,000 sq ft lodge terminal, while commercial passengers receive priority escort to gate seating areas.

International private flights land and taxi to the designated U.S. Customs clearance ramp or FBO facility. On-site CBP officers inspect documentation and baggage on the ramp or inside the dedicated general aviation customs processing room. Total customs clearance typically takes 10 to 15 minutes.

Your greeter meets you curbside at the main terminal drop-off area, arranges immediate luggage handling with porters, assists with airline desk check-in, and escorts you through TSA PreCheck or CLEAR lines using priority lanes to minimize total security transit time.

By private luxury sedan, travel time from HPN to Greenwich, CT is approximately 15–20 minutes. Travel to Midtown or Upper East Side Manhattan typically takes 35–45 minutes off-peak via I-684 and the Hutch/HRP, or 12–15 minutes via private air charter helicopter directly into Manhattan heliports.

Million Air White Plains features a state-of-the-art 22,000 sq ft executive terminal with a timber-frame grand lounge, an indoor golf simulator, barista coffee bar, private conference facilities, crew snooze rooms, and a covered climate-controlled valet drop-off area.

For private jet departures out of Million Air, Atlantic, or Signature, you only need to arrive 15 to 20 minutes prior to your scheduled departure. For commercial airline flights, we recommend arriving 45 to 60 minutes prior to domestic departures when utilizing AssistAnt Fast-Track services.

We recommend booking services at least 24 to 48 hours prior to arrival or departure to guarantee tarmac vehicle permits, greeter gate passes, and dedicated luggage porter coordination. Emergency short-notice bookings are evaluated based on operational ramp availability.