Meet & Greet with Ease

Your greeter meets you at the jet bridge exit or gate door as you step off your flight in Concourse A, B, or C, holding a personalized greeting sign. For general aviation arrivals at Million Air FBO, your greeter welcomes you on the tarmac at the aircraft stairs or inside the private passenger lobby.

Your greeter receives you curbside at the ticketing level, handles all checked luggage, and guides you via escalators to the second-floor central TSA checkpoint. You pass through priority TSA lanes featuring 3D CT scanning technology, reducing total departure processing time to under 10 minutes.

With the installation of 3D CT scanners at the expanded security checkpoint, passengers in the priority screening lanes do not need to remove laptops, tablets, or compliant liquids from their carry-on bags.

ALB does not host traditional commercial legacy lounges such as Delta Sky Club or United Club. AssistAnt clients are escorted to executive lounge areas within the new Departure Hall and Concourse A business centers, or arranged access to the Million Air FBO executive lounge prior to boarding.

For private jet clients operating through Million Air (16 Jetway Drive), AssistAnt arranges direct tarmac-side vehicle access, luxury lounge seating, private conference rooms, flight monitoring, and expedited international U.S. Customs clearance.

With AssistAnt Fast-Track handling curbside baggage management and priority security clearance, departing domestic commercial passengers can arrive 45 to 60 minutes prior to departure, rather than the standard 2 hours recommended for general travelers.

Your AssistAnt greeter meets you at your commercial arrival gate, manages baggage collection at baggage claim, and provides private chauffeured ground transfer across the airport perimeter to the Million Air FBO ramp within 8 to 10 minutes.

A private chauffeured transfer from ALB to Downtown Albany (Empire State Plaza) takes approximately 15 minutes via I-87 South and I-90 East. Transfers to Saratoga Springs take approximately 30 minutes via I-87 North.

Yes. A dedicated luggage porter meets you curbside upon departure or at the Baggage Claim carousel upon arrival, managing all checked baggage, ski equipment, or corporate display gear through to your waiting vehicle.

AssistAnt tracks your flight in real time using live flight radar monitoring. Your assigned greeter automatically adjusts their schedule to match your updated landing time, ensuring immediate personal greeting regardless of flight delays.