Fast, Smooth & Hassle-Free Travel

With international arrivals climbing toward historic peaks in 2026, the general manual immigration lines at I Gusti Ngurah Rai International Airport regularly exceed two hours during midday and evening banks. Booking this service cuts your transit time from the airbridge to your villa transport down to approximately 20 to 30 minutes total.

Your dedicated concierge will be waiting with a personalized name sign at the immediate exit of the aircraft jet bridge. If your flight uses a remote apron stand, the greeter will stand at the entrance of the international arrival corridor before you reach the SATUSEHAT health screening zone.

No, the physical Indonesian Visa on Arrival fee of IDR 500,000 is not included in the AssistAnt service fee. However, your greeter will escort you to a priority payment desk to settle this fee instantly, or verify your pre-paid electronic Visa on Arrival to expedite entry.

Your personal butler and porter meet you curbside at the international drop-off zone. They will manage your luggage through the initial terminal entrance security scan, assist with priority airline check-in, and guide you seamlessly through the secondary security checkpoint where liquid and electronics regulations are enforced.

Lounge access can be integrated into your personalized itinerary. Our departures clients are typically escorted to the newly modernized Tujungan Lounge or the Concordia Lounge in the International Terminal, located just minutes from the primary departure gates.

Yes, your concierge will ensure that your digital All-Indonesia Customs Declaration QR code is properly formatted on your device and will guide you through the designated VIP customs lane, avoiding the main bottlenecks at the baggage exit.

Our operations team tracks your aircraft in real time using 2026 flight telemetry. Your greeter will alter their deployment time automatically to match your exact wheel-down time, ensuring seamless airbridge coverage regardless of schedule changes.

Tarmac-to-terminal vehicle transfers are restricted by Indonesian aviation authorities to private aviation clients utilizing the General Aviation Terminal. Commercial passengers must walk through the airbridge, where our fast-track greeter will immediately take charge of the transit.

We recommend coordinating your arrival at the international drop-off zone exactly 3 hours before your scheduled flight time. This aligns with the opening of premium airline check-in desks and allows ample time to enjoy the Tujungan Lounge amenities before boarding.

Yes, according to 2026 airport authority protocols at I Gusti Ngurah Rai International Airport, security access passes are issued on an individual per-passenger basis. Every traveler in your party, including children and infants, must hold an individual confirmation to access the priority lines.