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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Dubai?
Choke-Point Meeting Spots
Arrivals: Your dedicated AssistAnt greeter will stand precisely at the aircraft jet-bridge exit holding a personalized digital placard. Departures: Meet-and-greets are established curbside at the designated First/Business Class drop-off zones outside Terminal 3 or Terminal 1, or directly beside your airline’s premium ticketing counters.
2026 Fast-Track Specs
Dubai has deployed AI-powered hand-luggage scanners across all main checkpoints for the 2026 season. For AssistAnt clients, these advanced units mean you can leave your laptops, tablets, and liquids inside your bags during screening. For passport control, our greeters fast-track you through Dubai’s newly rolled out 122 biometric Smart Gates.
Lounge Intelligence
The #1 Non-Schengen/International Choice: Ahlan Business Class Lounge (Terminal 1, Concourse D), The Terminal 3 Elite Alternative: Plaza Premium Lounge (Concourse A, West Wing)
VVIP/FBO Specs
While our Fast-Track service optimizes your transit through the public commercial terminals, true VVIP isolation is handled at the standalone Al Majlis VIP Pavilion on the airport perimeter.
2026 Local Flair
Maximize your 2026 itinerary in the city of gold with these ultra-exclusive regional experiences: Helicopter Charter to Desert Sanctuaries, Closed-Door Shopping at the Dubai Mall, VIP Hospitality at the Dubai World Cup, Private Superyacht Cruise from Dubai Marina
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Walking directly between Concourse B and Concourse A can take 15 to 20 minutes due to the massive layout of Terminal 3, and requires boarding the internal automated airside train. Your AssistAnt greeter will guide you through this transition seamlessly, utilizing expedited paths to ensure you cross between concourses rapidly.
No. Thanks to the rollout of next-generation AI security scanners at DXB’s priority checkpoints, you do not need to remove liquids or electronic devices from your cabin bags. However, note that individual containers must still comply with international civil aviation volume restrictions.
Your AssistAnt greeter will be waiting for you directly at the jet-bridge exit as you step off the aircraft. If your flight is routed to a remote bay, the greeter will interface with ground handling and stand at the terminal door where your passenger shuttle bus unloads, taking control of your bags immediately.
Yes. Your primary greeter will fast-track you through the biometric Smart Gates and lead you straight to the baggage reclaim area. There, our coordinated team of private porters will track, retrieve, and load all your checked luggage onto carts while you relax.
The Plaza Premium Lounge, located airside on Level 4 between Gates A2 and A3, is an exceptional choice. It operates 24 hours a day and features quiet relaxation zones, shower facilities, and premium dining, putting you within a 5-minute walk of most Concourse A departure gates.
The GDRFA's upgraded 122 smart gates link your facial and iris biometrics directly to your travel profile. Your AssistAnt greeter will direct you to these specialized lanes, allowing you to breeze through passport control in 5 seconds flat without scanning physical travel documents.
Terminal 2 is located on the opposite side of the runway from Terminals 1 and 3. Airside transit requires an airport shuttle bus, which takes about 15 to 25 minutes. Your AssistAnt concierge will manage this inter-terminal transfer, ensuring your luggage is handled and fast-tracking your entry into the Terminal 2 Marhaba Lounge.
No, the DXB Health Club facilities (including the gym, pool, and steam room) located in Terminal 3, Concourse B, are currently closed for structural updates. Your greeter can instead direct you to premium sleep pods or luxury lounge facilities to rest during a long transit.
No. Under strict Dubai Civil Aviation and national security regulations, private civilian or chauffeur cars are completely prohibited on the commercial commercial apron. Tarmac vehicle pickups are strictly reserved for private jet flights or passengers utilizing the standalone Al Majlis VVIP service tier.
Yes. Because DXB is a true 24/7 global transit hub, all of our partner premium spaces—including the Ahlan Lounges across Concourses A, B, and C, and the Plaza Premium Lounges—operate 24 hours a day, 7 days a week, with hot dining and premium services available around the clock.
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