Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Krakow?
Choke Point Meeting Spots
For Fast-Track commercial arrivals, your dedicated AssistAnt greeter will be stationed precisely at the jet bridge exit or immediately upon entering the terminal if your flight utilizes the newly opened (April 2026) non-Schengen remote gates.
2026 Fast-Track Specs
With the EU's EES biometric registration causing longer border queues for non-EU travelers this season, our Fast-Track service utilizes priority channels to drastically expedite immigration. Additionally, we guide you through the new 3D-Scan security lanes, where large liquids and electronics stay in your bag, reducing clearance to under 10 minutes.
Lounge Intelligence
Before departure, relax in the KRK Business Lounge. Located Airside on the 1st Floor near Gate 2, this two-story haven offers a premium workspace, high-speed Wi-Fi, and a quiet, sound-proofed refuge from the ongoing T6 construction noise.
VVIP/FBO Specs
Elite travelers flying commercial or private can utilize the exclusive Kraków VIP Terminal (with private aviation handled by Euro Jet). The service includes an immediate tarmac greeting and a private Lexus limousine transfer straight to a luxury VIP suite. Curbside vehicle access directly to the aircraft is also available for private flights. Custom catering is delivered to your suite in 30 minutes via a direct partnership with Hilton Kraków Airport.
2026 Local Flair
Helicopter Transfers to Zakopane: Bypass the infamous Zakopianka highway summer traffic with a direct heli-transfer from KRK to the Tatra Mountains. Private Wawel Royal Castle After-Hours Tour: Experience Poland’s regal history in complete privacy, avoiding the heavy 2026 tourist crowds. Bottiglieria 1881 Exclusive Tasting: Secure priority reservations at Poland’s premier Michelin-starred dining destination for an elite culinary experience.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Since its implementation in late 2025, the EES biometric registration requirement has increased border processing times for non-EU citizens. Our Fast-Track service provides priority assistance through these new checkpoints to minimize your transit time.
No. As of 2026, Kraków Airport utilizes advanced 3D CT scanners. You may leave electronics and liquids (in containers up to 2 liters) inside your cabin baggage, making our Fast-Track priority security clearance faster than ever.
For commercial Fast-Track arrivals, your greeter will be waiting with personalized signage directly at the jet bridge exit, or at the terminal entrance if your flight utilizes the new non-Schengen boarding gates opened in April 2026. For VVIP services, you are met directly on the tarmac next to the aircraft.
Fast-Track expedites your journey through the main commercial terminal using priority lanes. The VVIP service utilizes the standalone Kraków VIP Terminal, providing a private Lexus limousine transfer from the aircraft directly to a luxury suite, entirely bypassing the main building.
The primary KRK Business Lounge is located Airside on the 1st Floor, near Gate 2. It is an 850-square-meter, two-story facility available to both Schengen and non-Schengen passengers.
While construction on the new T6 terminal section is underway as of Spring 2026, our greeters expertly navigate you away from construction zones, utilizing dedicated priority corridors and the exclusive VIP Terminal to ensure a seamless and quiet experience.
The private Lexus limousine transfer from the aircraft parking stand to the standalone Kraków VIP Terminal typically takes under 5 minutes, allowing you to relax in your private suite almost immediately upon landing.
Yes. In addition to complimentary premium snacks and beverages, custom hot meals can be ordered from the Hilton Kraków Airport menu and delivered directly to your VIP suite within 30 minutes.
Yes, for private aviation (FBO) arrivals and departures, we can arrange direct tarmac access for your own chauffeured vehicle for an additional fee, subject to prior airport security clearance.
With our arrival services, you do not need to navigate the baggage carousels or the upcoming automated baggage systems yourself. A dedicated porter will retrieve your luggage and escort you directly to your curbside chauffeur.
Plan Your Seamless Arrival
in Krakow Now
