Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Warsaw?
Choke Point Meeting Spots
Arrivals: For commercial flights, your dedicated AssistAnt greeter stands directly at the jet bridge exit (or the airside building entry point for bus arrivals) holding a personalized, electronic tablet. For non-Schengen arrivals, the greeter meets you prior to the main passport control queues. Departures: For commercial flights, the meeting point is designated at the Zone E Check-in Entrance or directly curbside at Terminal A Departures. For VVIP bookings, the meeting point is the private, restricted-access gate of the VIP Line Zone facility located away from the main terminal crowds.
2026 Fast-Track Specs
Passengers utilize the consolidated Zone E Fast Track Lane to bypass general security queues. This lane features biometric boarding pass scanners and expedited passport control processing. For VVIP travelers, a completely private, dedicated border security lane is operated within the standalone VIP Line Zone, maintaining an average processing time of under 3 minutes.
Lounge Intelligence
The crown jewel of WAW is the newly expanded and modernized LOT Polonez Business Lounge (incorporating the Polonez Gold Lounge). Reimagined for the 2026 season with a sophisticated copper, amber, and deep navy design, it features private relaxation pods, a full-scale self-service premium bar, a dedicated corporate conference suite, and custom skincare treatments at the Relax Spot by Phenomé x LOT wellness zone.
VVIP / FBO Specs
VVIP operations utilize the independent VIP Line Zone facility at Warsaw Chopin. This terminal features its own dedicated customs boundary, the Presidential Lounge, and the Senator’s Lounge. Tarmac-to-curbside vehicle transfers are fully active and mandatory for this tier; passengers are driven directly across the apron between the aircraft and the VIP complex in chauffeured BMW or Volvo XC90 luxury vehicles.
2026 Local Flair
Private Wilanów Palace Access: Exclusive after-hours private tours of the royal apartments and the Baroque gardens without public crowds. 2026 National Stadium VIP Box: Premium hospitality suites for major international football matches and concert events at the PGE Narodowy. Helicopter Transfers to Masuria: Private helicopter charters directly from the WAW aviation apron out to luxury resorts in the Polish Lake District. Chopin Private Concerts: Private, closed-door piano recitals inside historical venues within Warsaw’s UNESCO-listed Old Town.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
The Zone AB Fast Track lane is closed as of May 20, 2026, for terminal modernization and security checkpoint upgrades. All premium commercial passengers are redirected to the active Fast Track checkpoint in Zone E.
Your greeter will be waiting for you directly at the jet bridge exit as you step off the aircraft, holding a personalized placard to lead you straight to baggage claim.
With our VVIP Line Zone service, you only need to arrive 80 minutes before a non-Schengen departure, as passport control and customs are handled privately inside the VIP lounge.
The Polonez Gold Lounge is located in the Schengen mezzanine area. Non-Schengen passengers can access it before clearing the main passport control boundaries, but must allocate 15 minutes to walk to the non-Schengen gates.
VVIP transfers between the isolated VIP Line Zone terminal and the aircraft apron are executed using a premium fleet of chauffeured BMW limousines and Volvo XC90 vehicles.
Yes, the expanded LOT Polonez Business Lounge features the newly opened Relax Spot by Phenomé, which offers premium skincare treatments and relaxation zones.
Yes, passengers relaxing in the VIP Line Zone can shop from Baltona Duty Free with a 20% discount via a digital catalog, with all luxury goods delivered directly to the lounge within 30 minutes.
Your AssistAnt greeter will meet you at the bottom of the aircraft stairs or at the airside terminal entry doors to pull you out of the mass shuttle queues and expedite your entry.
The newly renovated 2026 Polonez Business Lounge features a fully equipped conference room with integrated presentation screens and high-speed multi-port charging hubs.
Yes, the VIP Line Zone has an exclusive, restricted-access driveway separate from the main Terminal A drop-off lanes, allowing private vehicles or coordinates to pull up directly to the VIP entrance.
Plan Your Seamless Arrival
in Warsaw Now
