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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Menorca?
Choke Point Meeting Spots
To eliminate transit friction, our arrival greeters position themselves precisely at the immediate exit of the aircraft jet bridge. If a remote stand forces a tarmac deplaning, your coordinator will meet you at the base of the mobile aircraft stairs or at the terminal's secure entry doors. For departures, your dedicated coordinator will await your vehicle’s arrival at the Level 1 Departures Curb, facilitating immediate luggage transfer to a private porter before you enter the building.
2026 Fast-Track Specs
AssistAnt bypasses standard terminal congestion by routing clients through the airport’s dedicated T1 Fast Lane on Level 3. This priority queue bypasses the general public entirely, reducing average security wait times to under 3 minutes, even during peak July and August summer holiday rushes.
Lounge Intelligence
The Sala VIP Tramuntana offers a premium sanctuary away from the busy terminal gates. Updated for the 2026 season, the lounge features enhanced high-speed Wi-Fi, an expanded open buffet highlighting artisan Balearic cheeses and ensaimadas, a curated selection of local organic wines, dedicated workspace pods, and an glass-fronted relaxation area that provides views over the tarmac and the Menorcan landscape.
VVIP/FBO Specs
Private charters utilize the upgraded General Aviation Terminal (GAT), managed by elite ground handlers including Universal Aviation and AviaVIP. This terminal offers full ramp access, allowing authorized luxury SUVs to pick up or drop off passengers directly at the aircraft steps (tarmac-to-curb). Private customs and immigration officials are stationed inside the FBO lounge to process credentials away from public view.
2026 Local Flair
Maximize your 2026 Menorcan summer itinerary with these curated, ultra-exclusive local experiences: Opening Menorca 2026, The 2026 Menorquín Experience, Hauser & Wirth Isla del Rey, Vestige Collection Seclusion.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
For commercial arrivals, your AssistAnt greeter will be waiting with a personalized placard directly at the jet bridge exit as you step off the aircraft. If your plane arrives at a remote tarmac stand, the greeter will meet you at the terminal entrance doors where the airside shuttle bus drops passengers off, keeping transit times to the baggage hall under 5 minutes.
No, Menorca Airport (MAH) does not currently feature the new 3D CT scanner technology for the 2026 season. Passengers must comply with the traditional 100ml liquid limits, ensuring all items fit into a 1-liter clear bag, and must remove laptops at the Level 3 security checkpoint, where our Fast-Track service clears you via the priority T1 lane.
The Sala VIP Tramuntana is located airside on the 3rd floor of the main terminal. After passing through the security checkpoint and walking through the main Duty-Free shop, you will turn left near Gate 9 to access the lounge elevator, placing you within a 2- to 7-minute walking radius of all main departure gates.
To accommodate the high volume of elite travelers for the 2026 season, the lounge operates from 06:00 to 22:00 daily from late autumn to early spring, and extends its operating hours from 06:00 until 00:30 daily during the peak travel months of April through October.
Yes, the newly renovated Sala VIP Tramuntana on the 3rd floor is positioned perfectly before final passport control, meaning it fully accommodates both Schengen and non-Schengen departures for all 2026 international flights.
Private flyers are handled exclusively through the General Aviation Terminal (GAT) situated away from the main commercial building. Top-tier FBOs like Universal Aviation and AviaVIP manage these arrivals, providing dedicated executive lounges and fully coordinated tarmac vehicle transfers for immediate curbside exit.
During the busy 2026 summer Mediterranean rush, standard check-in and security lines at MAH can exceed 45 minutes. The AssistAnt Fast-Track service utilizes the dedicated T1 Fast Lane, reducing your total security and check-in transit time to less than 10 minutes from curb to lounge.
Yes, clients booking our VVIP Windsor-style service through the General Aviation Terminal bypass the public immigration queues completely, utilizing a private, dedicated customs and passport control desk located directly inside the FBO facility.
Direct tarmac vehicle pick-ups for commercial flights are restricted by Aena airport authorities at MAH due to safety regulations. However, for a true tarmac-to-curb experience, clients can utilize our VVIP Private Terminal service via the GAT, where airside vehicle access is fully authorized.
With our expedited check-in coordination and T1 Fast Lane security access, 2026 departures require you to arrive only 60 to 75 minutes before your scheduled flight time, leaving ample time to relax in the Sala VIP Tramuntana before boarding.
Plan Your Seamless Arrival
in Menorca Now
