Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Tenerife?
Choke-Point Meeting Spots
Arrivals: For commercial flights, your private greeter will stand directly at the exit of the jet bridge (or the airside arrival gate for bus transfers) holding a personalized electronic placard. For international arrivals requiring passport validation, the greeter positions themselves immediately before the EES Biometric Registration Zone to preempt queue delays. Departures: Your greeter will await your arrival curbside at the main terminal departures drop-off zone, directly adjacent to the premium airline check-in desks.
2026 Fast-Track Specs
AssistAnt utilizes the airport's official Aena Fast Lane asset located on the first level of Departures. This dedicated priority queue completely bypasses the general public line, routing our clients through dedicated security scanners. For international or non-Schengen movements, the greeter handles expedited routing through the automated EES biometric lanes, trimming processing times down to under 5 minutes.
Lounge Intelligence
The crown jewel of TFN is the newly updated Sala VIP Nivaria, located Airside on Floor 2, positioned strategically right before the entrance to the main Duty-Free area. 2026 Premium Amenities: The lounge features a stunning open-air outside terrace overlooking the runway and the Anaga mountains, a curated selection of premium Canary Island wines and international spirits, high-speed Wi-Fi workstations, and fresh local gastronomy. It is open daily from 05:45 to 21:45.
VVIP & Private Jet Logistics
Private aviation clients utilize TFN’s dedicated General Aviation/FBO facilities. Tarmac-to-curbside transfers are fully active for the 2026 season. AssistAnt coordinates directly with local handlers to position private executive vans or luxury sedans on the tarmac alongside the aircraft, ensuring a seamless, low-profile exit from the airfield to your final northern Tenerife destination.
2026 Local Flair: Ultra-Exclusive Tenerife Experiences
Elevate your 2026 stay with these curated, high-end itineraries: Private Astronomical Viewing at Mount Teide: A private, after-hours helicopter transfer from TFN to the high-altitude Teide Observatory, paired with an exclusive dinner prepared by a Michelin-starred Canarian chef under one of the world's clearest night skies. VIP Wine Tasting in Tacoronte-Acentejo: A private tour of historic, closed-to-the-public wine estates producing volcanic-soil vintages, led by the head estate sommelier. UNESCO Heritage Tour of San Cristóbal de La Laguna: A private, closed-door evening architectural tour of the nearby historic city, featuring access to restricted colonial palaces and private art collections.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Your AssistAnt greeter will meet you the moment you step off the aircraft at the jet bridge exit or the designated airside arrival gate, well before you reach the baggage claim or biometric processing zones.
Our greeters track the configuration of the new Entry/Exit System kiosks at TFN, guiding you through the priority biometric registration areas in the Main Terminal to minimize data-entry wait times.
The lounge is located airside on Floor 2 of the Main Terminal, directly before the entrance to the Duty-Free shop. Access is permitted up to 3 hours prior to your scheduled commercial departure.
Yes. For clients with limited mobility or those tight on time, we coordinate with certified airport operators to provide electric buggy transport from the Sala VIP Nivaria lounge to distant boarding gates.
Our Fast-Track service utilizes the official Aena Fast Lane infrastructure on the first level, allowing us to expedite security clearance regardless of the premium class or airline you are flying.
Tenerife North Airport enforces standard European security rules, requiring all liquids to be in containers of 100ml or less and packed inside a single transparent, resealable plastic bag before entering the Fast Lane.
The Sala VIP Nivaria is centrally located on Floor 2; transit times to the main domestic and Schengen gates range between 3 to 7 minutes via our escorted walking or buggy service.
No. Tarmac vehicle transfers are strictly reserved for private aviation clients at the General Aviation terminal due to local Aena airport security regulations. Commercial passengers are met at the jet bridge.
Our 24/7 operations team monitors your flight status in real time using live aviation data. Your greeter will automatically adjust their arrival time to match your actual landing time without requiring any action from you.
Yes, the lounge features an exclusive outdoor terrace area on Floor 2, allowing premium travelers to enjoy the Canarian climate and runway views before boarding.
Plan Your Seamless Arrival
in Tenerife Now
