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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Vigo?
Choke-Point Meeting Spots
Arrivals: Your dedicated AssistAnt personal greeter awaits you at the jet bridge exit immediately as you step off the aircraft, displaying an electronic placard with your name or corporate logo. If your aircraft uses a remote tarmac stand (common for regional and seasonal European routes at VGO), your greeter waits precisely at the terminal entry doors where the airside passenger shuttle bus deboards. Departures: Your greeter coordinates in real-time with your private driver, standing by to receive you directly at the Terminal 1 main departures curbside drop-off zone, outside the Level 1 main ticketing hall.
2026 Fast-Track Specifications
Avoid public queues completely. For departures, our clients are escorted past the standard lines directly into the dedicated Aena Fast Lane at the Level 1 main security checkpoint. VGO handles standard European liquid and electronic screenings, and our expedited handling guarantees a transition time through security of less than 3 minutes. For seasonal international, non-Schengen departures (such as UK routes), your greeter guides you via the priority border control channel, eliminating wait times entirely.
Lounge Intelligence
The premium sanctuary at Vigo-Peinador Airport is the fully renovated Illas Cíes VIP Lounge, beautifully positioned on Level 1 of the airside boarding area (just past the main security checkpoint, to the right). Operating from 05:30 to 22:00, this lounge pays homage to the breathtaking Atlantic islands nearby. Upgraded for 2026, the space offers an exceptionally tranquil environment featuring panoramic airfield views, ultra-high-speed digital connectivity zones, an array of Galician culinary specialties, and fine local Albariño wines.
VVIP & Private Jet FBO Specs
For clients operating private aircraft, AssistAnt delivers seamless coordination with VGO's General Aviation infrastructure. Private flights are routed completely clear of the commercial building. Upon landing, a luxury vehicle handles your tarmac-to-curbside transfer, driving you directly from the aircraft steps to the private hangar or executive reception lounge. On-site customs and immigration are completed discretely within minutes, bypassing public spaces completely.
2026 Local Flair
Arrive effortlessly and dive straight into the region’s most exclusive seasonal experiences curated for 2026: Cíes Islands Mega-Yacht Charters: VIP private yacht bookings departing from the Real Club Náutico de Vigo to explore the strictly protected Cíes Islands, including pre-arranged park access permits. Exclusive Albariño Vineyard Tastings: Helicopter transfers directly from VGO to historical, private Pazos (manor houses) and elite wineries in the nearby O Salnés valley of Rías Baixas. Galician Michelin Gastronomy: Guaranteed reservations and chef’s table access at Vigo’s most forward-thinking, Michelin-starred culinary institutions highlighting premium local seafood.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
For flights arriving via a standard jet bridge, your personal greeter will be waiting for you directly at the aircraft door as you step off. If your plane arrives at a remote tarmac parking space, your greeter will stand at the entrance doors of the terminal building where the airside shuttle bus drops you off.
Our Fast-Track service utilizes the official Aena Fast Lane on Level 1. This lane bypasses the general public screening queue entirely, reducing your security transit time down to less than 3 minutes even during peak morning or holiday travel hours.
The Illas Cíes VIP Lounge is situated on Level 1 of the main terminal building, directly inside the airside boarding area on the right-hand side after you clear security. Because Vigo Airport is compact, walking from the lounge to any of the primary boarding gates takes less than 3 minutes.
Yes, full luggage management is seamlessly integrated into our services. For departures, your porter meets you at the vehicle curb to transfer your bags to the check-in desk, while on arrival, your porter retrieves your luggage from the carousel and delivers it directly to your waiting chauffeur.
The lounge is open daily from 05:30 to 22:00. During the peak summer travel season (April through September), the operational hours are routinely extended until 23:00 to accommodate late-evening seasonal flights.
Direct tarmac vehicle transfers are strictly restricted by airport authority regulations to private aviation and VVIP FBO handling. For commercial flights, our Fast-Track service provides an expedited walking escort through the terminal’s priority lanes.
When arriving from or departing to non-Schengen destinations, your AssistAnt greeter guides you through a priority border control desk. This fast-tracks the mandatory passport verification process ahead of standard commercial queues.
Our operations center actively monitors your aircraft's transponder data in real-time. If your flight is delayed past its scheduled time, your personal greeter automatically adjusts their arrival window to ensure they are standing at the gate the moment you deplane.
Vigo-Peinador Airport is located approximately 10 kilometers (about 6 miles) east of Vigo's city center. Utilizing our private chauffeured luxury sedan transfers, the driving time to the city center or the cruise port is a reliable 15 minutes.
Yes, all private aviation itineraries are handled through the General Aviation facilities at Vigo Airport. AssistAnt coordinates directly with the local FBO ground handling teams to provide private vehicle tarmac access, luxury lounge reception, and secluded customs clearance.
Plan Your Seamless Arrival
in Vigo Now
