Your Personal Airport Concierge

For commercial arrivals, your dedicated AssistAnt greeter stands directly at the jet bridge exit as you step off the aircraft. If your flight lands at a remote stand, the greeter will meet you at the bottom of the aircraft stairs on the tarmac to guide you to a private VIP transfer vehicle, ensuring you completely bypass the standard passenger bus lines.

Aena's ongoing 2026 deployment of EDSCB 3D scanners at the Level 1 Departures Fast Lane means that in upgraded lanes, you no longer need to remove liquids or laptops from your hand luggage. Your greeter will dynamically route you through the fastest, tech-optimized lane, minimizing security screening times to under 5 minutes.

Effective June 8, 2026, lounge access policies at Sala VIP Galdós strictly permit entry a maximum of 3 hours prior to your scheduled flight departure. The only exception is for verified transit passengers, who are granted entry up to 4 hours prior. Your AssistAnt guide will time your terminal arrival perfectly to match these precise windows.

The lounge is positioned airside on Floor 2 in Boarding Zone C. After your greeter fast-tracks you through the Level 1 security checkpoint and passport control, they will escort you directly up the elevators straight to the Zone C entrance, a seamless 3-minute transit from the security gates.

The lounge’s premier feature is its expansive, open-air outdoor sun terrace complete with luxury loungers overlooking the runway and the Atlantic Ocean. Inside, you will find high-speed Wi-Fi, a premium buffet showcasing local Canarian delicacies, an open bar with regional wines, and a dedicated, secure children’s play area.

Yes. Our VVIP Windsor-style service operates out of the dedicated General Aviation Terminal (FBO) in partnership with AviaVIP and United Aviation Services. This tier provides direct, private tarmac-to-curbside luxury car transfers, ensuring you never step foot inside the crowded main commercial terminal.

The dedicated Fast Track security channel on Level 1 operates daily from 05:00 to 22:00. If you are departing on an early morning or late-night flight outside these hours, your AssistAnt greeter utilizes specialized diplomatic and priority access privileges to maintain an expedited transit.

Your greeter meets you at the curbside drop-off zone or a designated VIP gate on Level 1. They immediately take control of your luggage, escorting you past the general queues directly to your airline's premium or business-class check-in desk, executing the entire ticketing and baggage tagging process in minutes.

During peak holiday seasons or scheduled 2026 regional industrial actions (such as Groundforce service stoppages), standard terminal wait times can exceed 60 to 90 minutes. The AssistAnt Fast Track service cuts your total transit time from curbside to the Sala VIP Galdós lounge down to a streamlined 15–20 minutes.

Standard security limits require hand-luggage liquids to be under 100ml before passing the main checkpoint. However, any duty-free liquids or local Canarian goods purchased after security in Zone C can exceed 100ml, provided they remain sealed in an official tamper-evident security bag (STEB) with your 2026 purchase receipt clearly visible inside.