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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Burgos?
Choke Point Meeting Spots
Commercial Arrivals: Your personal AssistAnt greeter will stand directly at the single baggage claim exit door inside the main arrivals hall, holding a digital placard with your name or corporate logo. Commercial Departures: The designated meeting point is directly at the main terminal entrance curb, where your greeter will assume control of your luggage and escort you straight to the priority check-in desk. Private Aviation (FBO): Meeting protocols occur directly at the steps of the aircraft on the general aviation apron.
2026 Fast-Track Specs
Because Burgos Airport does not feature standard high-volume diplomatic lanes or biometric e-gates, AssistAnt utilizes an Expedited Manual Priority Escort. Your greeter leverages established local handler relationships with Aena staff to ensure you are personally guided through the single security checkpoint and passport control desks without waiting behind general passengers, shortening terminal processing times to under five minutes.
Lounge Intelligence
While RGS lacks a commercial luxury lounge, AssistAnt transforms your departure experience. For commercial clients, we establish a private, temporary airside waiting zone at the departure gate, complete with premium pre-ordered refreshments. For private charter travelers, we utilize the private operational lounges managed by our local ground partners, featuring high-speed Wi-Fi, flight tracking monitors, and tailored Castilian catering.
VVIP/FBO Specs
Private jet operations at RGS are executed through premium ground supervisory agents, including Universal Aviation Support and Swissport. Tarmac-to-curbside private vehicle transfers are fully authorized and operational for the 2026 season. Your luxury chauffeured vehicle will be positioned on the apron immediately adjacent to the aircraft, allowing for a completely private exit from the airfield.
2026 Local Flair
Enhance your itinerary in Castile and León with these hyper-exclusive 2026 experiences: Private After-Hours Tour of Burgos Cathedral, Ribera del Duero Golden Mile Helicopter & Wine Journey, Exclusive Atapuerca Archaeological VIP Access, Bespoke Castilian Culinary Tapas & Wine Mastery.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Your greeter will meet you inside the main arrivals hall, directly at the single baggage claim exit door. Given the compact 2,300-square-meter terminal layout, you will reach your greeter within three minutes of deplaning.
No, Burgos Airport does not have 3D CT scanners for the 2026 travel season. Commercial passengers must remove laptops and electronic devices from their bags and adhere to standard Aena 100ml liquid limits.
There are no official commercial VIP lounges inside the RGS terminal. AssistAnt mitigates this by organizing custom airside hospitality and pre-ordered catering directly at your departure gate.
For private charter flights, AssistAnt coordinates with local ground handlers like Universal Aviation to place your chauffeured luxury vehicle directly on the apron next to the aircraft steps, bypassing the terminal entirely.
RGS does not have automated biometric or diplomatic Fast-Track lanes due to its regional size. AssistAnt provides an expedited manual priority service, managing security clearance through direct coordination with on-duty airport staff.
The airport is situated just 4 kilometers northeast of the city. A private chauffeured transfer takes approximately 10 to 12 minutes to reach luxury accommodations like the NH Collection Palacio de Burgos.
Yes, customs and passport control can be arranged directly at the general aviation handling area. This requires a minimum of 24 hours of advance notice to coordinate with the local Spanish border authorities.
The commercial terminal features only a basic cafeteria offering coffee and light snacks. For a premium culinary experience, AssistAnt recommends dining in the city or utilizing our bespoke aircraft catering services.
With our expedited manual processing, you only need to arrive at the terminal 45 to 60 minutes before your domestic or regional departure, rather than the standard two hours required for unassisted travelers.
Private aviation services at RGS are actively supported by established ground supervisors including Universal Aviation Support and Swissport, which provide dedicated crew amenities, flight planning, and direct apron access.
Plan Your Seamless Arrival
in Burgos Now
