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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (Iโm not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! Iโd be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my clientโs arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last weekโs VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania โ my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already Iโm now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Mumbai?

A Personal Guide Through Complexity
Your journey begins with a genuinely personal touch. Your greeterโa dedicated professionalโwill welcome you at the aircraft gate (or curbside for departures), ensuring you are personally recognized and guided through the complexities of Chhatrapati Shivaji Maharaj Airport.

Bypass Notoriously Long Queues
Mumbai's airport is one of the world's busiest. Our Fast Track service is your essential tool for efficiency, providing access to priority lanes to bypass the queues and guide you swiftly through all security and immigration formalities.

Effortless Luggage Assistance
Travel with comfort as we provide full luggage assistance. From retrieving your bags at the carousel to helping with check-in, we manage the heavy lifting so you can focus on your purpose in Mumbai, unburdened by airport logistics.

Seamless & Secure Chauffeur Connection
Our service ensures a flawless transition from the terminal to your vehicle. We coordinate directly with your chauffeur for a perfectly timed meeting, providing a seamless and secure connection that completes your end-to-end airport journey.

24/7 Reliability You Can Trust
In a dynamic environment like Mumbai, reliability is paramount. Our 24/7 availability and proactive problem-solving mean you can travel with absolute confidence, knowing every detail is professionally managed.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP โ Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish โ weโll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now โ24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option

Frequently
Asked Questions
We would like to chat with you
Fast-Track service manages your transit inside the commercial Terminal 2 or Terminal 1, escorting you past queues via priority biometric and diplomatic lines. VVIP service bypasses the main terminals entirely, routing you through the private General Aviation Terminal at Kalina Gate 8 with independent customs and luxury airside vehicle transfers.
If your flight parks at a remote stand, your AssistAnt greeter will be waiting with a digital placard at the tarmac steps where you disembark, ensuring you are immediately placed onto a dedicated VIP transfer vehicle before entering the main arrivals hall.
No. Thanks to the rollout of advanced 3D-CT scanners across Terminal 2 security checkpoints for the 2026 season, Fast-Track passengers do not need to remove laptops, tablets, or compliant liquids from their hand luggage, accelerating transit times significantly.
While standard arrivals at Terminal 2 can take up to 60 minutes due to heavy peak-hour international banks, our Fast-Track service reduces total transit timeโfrom jet bridge exit through priority immigration and customs to the curbsideโto approximately 15 to 20 minutes.
Yes. Terminal 1 (Santacruz) is physically separated from Terminal 2 (Sahar). AssistAnt provides seamless airside or landside connections using private luxury vehicles, expertly navigating the internal airport perimeter to ensure you do not miss your domestic connection.
We utilize the newly expanded Encalm Privรฉ Lounge on Level 4, which stands as BOM's top-tier contract lounge space for 2026, offering premium ร la carte dining, private work pods, and dedicated shower suites to avoid the high-density crowds of standard loyalty lounges.
For private jet arrivals and departures utilizing our VVIP tarmac-to-curbside transfers, passenger and flight manifests along with vehicle details must be submitted to MIAL and local regulatory authorities at least 24 to 48 hours prior to the flight slot.
Yes. Your service includes a dedicated luggage porter who meets you curbside at Terminal 2, Gate 4 alongside your greeter. The porter manages all heavy luggage from your vehicle straight to the airline's premium check-in counters.
No. The General Aviation Terminal at Kalina Gate 8 is restricted exclusively to non-scheduled private charters and corporate jets. Commercial first-class and business-class passengers are serviced via our elite Fast-Track tier within the main Terminal 2 building.
Your arrival greeter will meet you at the jet bridge and escort you directly to the dedicated e-Visa biometrics counters at Terminal 2 immigration. The greeter will assist with documentation layout to ensure you bypass standard tourist queues efficiently.

