Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Porto?
Precision Choke Point Meeting Spots
Schengen Arrivals: Our greeter is positioned precisely at the jet bridge exit/arrivals gate holding a personalized iPad placard. Non-Schengen Arrivals (UK/US/International): Due to strict 2026 Portuguese border control mandates, greeters rendezvous with clients immediately after the primary immigration checkpoint to assume control of the luggage and expedite the remaining exit procedures. Departures: A seamless curbside rendezvous at the dedicated VIP drop-off zone, where our team instantly takes over luggage logistics.
2026 Fast-Track Specs
Our clients completely bypass standard terminal congestion. We utilize the official ANA Fast Track security channel. At passport control, our agents guide clients to the priority or diplomatic lanes (where eligible) for immediate Schengen entry or exit.
Lounge Intelligence: The ANA Lounge
The premier pre-flight sanctuary in OPO is the ANA Lounge. Strategically located on Level 3, directly between Departure Gates 31 and 32, it offers panoramic runway views and a robust selection of Portuguese wines. As of the 2026 summer season, we pre-arrange access to ensure our clients bypass any walk-in waitlists during peak transit hours.
VVIP/FBO Private Aviation Specs
For clients demanding absolute discretion, we activate our VVIP protocols via Porto's private jet terminals. This bypasses the commercial footprint entirely, offering private VIP suites, dedicated on-site immigration officers, and seamless tarmac transfers directly from the aircraft steps to a waiting luxury vehicle.
2026 Local Flair: Porto Exclusives
Elevate the client's itinerary with these ultra-premium local activations: Heli-Gastronomy: A direct helicopter transfer from OPO to a private, closed-door Michelin-starred dining experience at a legacy Douro Valley Quinta. Douro River Superyacht: A privately chartered sunset cruise featuring a curated tasting of rare, vintage Port wines locked away from the public market. Serralves After Hours: An exclusive, twilight tour of the Serralves Museum of Contemporary Art and its architectural gardens, strictly closed to the general public.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
For Schengen flights, your greeter will wait directly at the arrivals gate. For Non-Schengen arrivals (such as flights from the UK or US), current 2026 Portuguese border regulations require the meeting point to be immediately after you clear passport control.
No. Francisco Sá Carneiro Airport's commercial terminal layout does not support electric buggies for VIP transit. The single-terminal design is highly walkable, and our greeters provide pacing and guidance to minimize stress. Wheelchair assistance can be arranged separately if medically necessary.
Yes. Your AssistAnt package includes official access to the ANA Fast Track priority lane, effectively bypassing the standard passenger queues for a swift, uninterrupted security clearance process.
We facilitate priority access to the ANA Lounge. It is located on Level 3, airside, conveniently positioned between Gates 31 and 32, making it the most strategic and premium operational lounge in the terminal.
To ensure absolutely zero delays in the Fast Track lane, we advise all clients to strictly adhere to the 100ml liquid limits per container. Standard EU security liquid regulations are heavily enforced at OPO this season.
No. Direct tarmac-to-curbside vehicle transfers are strictly reserved for our VVIP Black Package clients arriving via private jets at the FBO terminals (such as Safeport or Omni).
When utilizing our expedited arrival service paired with a pre-staged VIP chauffeur, the 11-kilometer drive from the OPO terminal to downtown Porto typically takes less than 25 minutes.
Yes, but a dedicated porter must be pre-booked as an add-on. Your primary greeter is strictly focused on clearing your path through immigration and security; utilizing our porter logistics guarantees your bags are seamlessly handled from the carousel to your vehicle.
We recommend arriving at the dedicated VIP curbside drop-off exactly 2 hours prior to your scheduled departure. This provides ample time for priority check-in, Fast Track security clearance, and relaxation in the ANA Lounge.
Private customs and immigration processing is exclusively available to guests utilizing our VVIP FBO private terminal services. Commercial arrivals must process through the main terminal's border checkpoints, which we will expedite via our priority Fast Track guidance.
Plan Your Seamless Arrival
in Porto Now
