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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (Iโm not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! Iโd be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my clientโs arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last weekโs VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania โ my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already Iโm now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Rio de Janeiro?

Choke Point Meeting Spots
Arrivals: Your dedicated AssistAnt personal greeter will stand directly at the exit of your aircraft's jet bridge holding a personalized, digital welcome board. If your flight utilizes a remote tarmac stand, the greeter will receive you at the base of the aircraft stairs or at the entrance where the VIP transfer bus unloads inside the Terminal 2 arrival hall. Departures: You will be met curbside at Terminal 2, Departure Level (Gate D or E, depending on your airline). Our coordinator coordinates in real-time with your private chauffeur to ensure seamless hand-off the exact moment your vehicle pulls up to the terminal.

2026 Fast-Track Specs
Our Fast-Track tier utilizes RIOgaleรฃoโs exclusive VIP channels to bypass the standard public lanes. Arrivals: Your greeter guides you through the Federal Police Diplomatic / Priority Lane at Passport Control, expediting international entry. From there, we navigate you to a dedicated priority baggage recovery zone. Departures: We bypass general queuing with priority check-in assistance, followed by expedited access through the Galeรฃo Priority Security Lane and the dedicated Federal Police passport control desks.

Lounge Intelligence (Terminal 2)
The premier international sanctuary inside Terminal 2 is the Plaza Premium Lounge (International Departures, 3rd floor, South Pier, past the duty-free area). The 2026 Experience: This award-winning space features luxurious individual relaxation suites, fully equipped private shower facilities, gourmet Brazilian and international buffet dining, live cooking stations, and a dedicated caipirinha bar. For domestic connections, the Plaza Premium Lounge in the Domestic Departures wing offers premium workspace pods and quiet relaxation zones.

VVIP / Private Terminal (FBO) Specs
For guests arriving via private aviation, Galeรฃo operates premier Fixed-Base Operator (FBO) facilities via Universal Aviation and Lรญder Aviaรงรฃo. Tarmac-to-Curbside Transfers: Highly active and fully coordinated. Your private chauffeur is granted ramp access (subject to prior tail-number clearance and municipal security approval) to meet the aircraft directly on the tarmac. FBO Amenities: Private customs and immigration clearance are completed directly inside the FBO VIP suite, entirely bypassing the main commercial terminal.

2026 Local Flair
Enhance your Rio de Janeiro itinerary with these ultra-exclusive, curated seasonal experiences: - Private Doors-Off Helicopter Tour: Take off from Barra da Tijuca for a private, doors-off aerial photography tour over Christ the Redeemer, Sugarloaf Mountain, and Copacabana Beach. - Behind-the-Scenes Carnival & Sambadrome VIP Box: Secure premium VIP Lounge seats (Camarote) for the 2026 Rio Carnival, featuring gourmet open bars, private performances, and exclusive backstage access to the samba schools. - The Roxy Dinner Show VIP Experience. - Private Yacht Charter on Guanabara Bay.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP โ Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish โ weโll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now โ24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option

Frequently
Asked Questions
We would like to chat with you
Your personal greeter meets you the second you step off the plane at the end of the jet bridge. They will carry a sign displaying your name or company logo. You will immediately be escorted past the standard arrival crowds toward the expedited Federal Police passport control desks.
Yes. GIG Terminal 2 has integrated advanced 3D CT baggage scanners at major security checkpoints. This technology allows premium and Fast-Track passengers to leave laptops and compliant liquids inside their hand luggage, significantly reducing security screening times to under 3 minutes.
Under normal traffic conditions, a private executive transfer from GIG to Copacabana or Ipanema takes approximately 30 to 45 minutes via the Linha Vermelha (Red Line) highway. During peak weekday rush hours (17:00 to 19:30), transit times can extend to 60 or 70 minutes; your chauffeur will plan routes dynamically using real-time navigation.
No. Direct vehicle-to-aircraft tarmac transfers at GIG are legally restricted to private charter flights and state visits. For commercial flights, our greeters meet you at the jet bridge and expedite your transit through the physical terminal infrastructure using the airport's dedicated VIP fast-track channels.
All domestic operations are consolidated in Terminal 2. If you are connecting from an international flight to a domestic one, your greeter will guide you through customs, assist with baggage re-check, and escort you to the domestic departures wing. There, you can access the Plaza Premium Lounge (Domestic) or the GOL Smiles Domestic Lounge to relax before your flight.
Yes. Both our standard Fast-Track and VVIP services include dedicated baggage handlers (porters). Your porter will collect your checked luggage from the Terminal 2 carousel while you wait with your greeter, and then escort your bags directly to your waiting private vehicle.
Commercial passengers cannot bypass the main Terminal 2 customs hall to use private FBO facilities due to strict Brazilian customs regulations. However, we can arrange access to the private RIOgaleรฃo Exclusive Space inside Terminal 2, which offers dedicated boarding gates and ultra-private waiting lounges.
Our dispatch team tracks all incoming flights in real-time. Your greeter will adjust their schedule to align perfectly with your actual landing time, ensuring they are waiting at the jet bridge regardless of whether your flight arrives early or hours behind schedule.
GIG has biometric e-gates at passport control, but they are primarily reserved for Brazilian citizens and permanent residents. For international luxury travelers, our greeters utilize dedicated physical priority lanes staffed by Federal Police officers to ensure rapid manual passport verification.
Yes. Private shower suites are available inside the Plaza Premium Lounge in the Terminal 2 International Departures area. AssistAnt can arrange seamless lounge access and reserve your shower timeslot ahead of time to ensure you can refresh immediately during your connection.
