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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Porto Alegre?
Choke Point Meeting Spots
Commercial Arrivals: Your personal bilingual AssistAnt greeter will be waiting for you with custom digital signage directly at the jet bridge exit as you step off the plane. For flights directed to remote tarmac positions, your greeter will receive you immediately at the airside terminal entry doors as you disembark the shuttle bus. Commercial Departures: Your greeter and a dedicated luggage porter will meet you curbside at Terminal 1, Level 2 (Check-In area), taking immediate control of your baggage and escorting you through expedited check-in desks.
2026 Fast-Track Specs
Our close integration with airport authorities grants our guests access to expedited security screening and priority Polícia Federal (Immigration) lanes. Especially during high-demand business summits or peak holiday seasons, we bypass standard check-in and passport control queues, reducing your transit time through the terminal to under 10 minutes.
Lounge Intelligence
We guide our clients to the premier lounges operating in Terminal 1:Domestic Departures: We recommend the W Premium Lounge, located on the 3rd-floor mezzanine immediately after the security checkpoint. Opened to offer an elevated travel experience, it features specialized showers, workstations, and high-quality local wines. Alternatively, the Ambaar Club POA (near gates 117 and 118) provides a cozy, regional country-house aesthetic celebrating Gaucho culture. International Departures: The Ambaar Club International on Level 2 (adjacent to boarding gates 1 and 2) operates 24/7, serving curated local gastronomy, craft beers, and dedicated resting areas.
VVIP/FBO Specs
Private jet travelers at POA access the executive aviation apron. We coordinate directly with local general aviation handlers to secure direct tarmac vehicle access. A private executive SUV will meet you directly at your aircraft steps, transferring you to a private lounge for rapid customs clearance before exiting via the secure airfield gates.
2026 Local Flair
Enhance your visit to Rio Grande do Sul with our handpicked regional highlights:Helicopter Wine Tours: Charter a private helicopter directly from the general aviation sector of POA to the exclusive vineyards of Vale dos Vinhedos (Bento Gonçalves).South Summit VIP Concierge: Arrive in style at South Summit Brazil 2026 (held at Cais Mauá) with premium chauffeured transfers and pre-accredited entry credentials coordinated by your assistant. Gramado Luxury Escape: Enjoy a private, chauffeured executive transfer in a luxury SUV to the mountain resort town of Gramado, complete with reservations at award-winning fondue estates.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
In 2026, all commercial domestic and international flights operate exclusively out of the fully recovered and modernized Terminal 1. Terminal 2 is reserved for administrative and cargo functions.
Your dedicated, bilingual greeter will be waiting for you holding personalized digital signage directly at the jet bridge exit as you step off the plane.
The premier choice is the W Premium Lounge, located on the 3rd-floor mezzanine immediately post-security. It is fully operational in 2026 and features showers, meeting rooms, and premium buffet dining.
Our local team coordinates directly with the Federal Police (Polícia Federal) to guide you through dedicated priority lanes, avoiding the standard queues for arriving international flights like those from Lisbon or Santiago.
A private executive transfer from POA to downtown Porto Alegre or the financial district of Moinhos de Vento typically takes 15 to 20 minutes, depending on local traffic.
Yes. For private charter arrivals, we coordinate directly with the airfield handlers to arrange a private executive SUV transfer directly from the aircraft steps on the general aviation apron to your destination.
For domestic departures at POA, standard Brazilian aviation rules apply. For international connections, international liquid rules (maximum 100ml containers in a transparent, resealable bag) are strictly enforced at the security gates.
Our team monitors your flight's status in real-time. Your personal concierge and chauffeur will adjust their arrival schedules automatically to align with your actual landing time.
Yes, all AssistAnt greeters and executive drivers assigned to POA are fully bilingual (English and Portuguese) and trained in high-end hospitality to ensure effortless communication.
Yes. We provide luxury private ground transfers in premium SUVs from POA directly to the luxury hotels and spas of Bento Gonçalves and Gramado, approximately a 1.5 to 2-hour drive.
Plan Your Seamless Arrival
in Porto Alegre Now
