Your Seamless Arrival in Brazil's Business Hub

If your aircraft parks on the tarmac, local airport regulations require you to board the executive passenger bus. Your AssistAnt greeter will monitor the exact deplaning process and wait for you with a personalized name sign at the immediate entrance of the Terminal 3 arrivals building where the bus drops you off, ensuring no time is lost.

Brazilian customs laws strictly require passengers to visually identify and physically accompany their own luggage through the customs threshold. However, your AssistAnt service includes a dedicated luggage porter who handles all the heavy lifting at the carousel and loads the bags onto carts while your greeter escorts you through the priority lanes.

Connecting from a domestic flight in Terminal 2 to an international flight in Terminal 3 requires navigating a long connecting walkway. On your own, this takes 20 to 25 minutes of brisk walking. With an AssistAnt transit escort, we guide you through restricted airside shortcuts, bypassing public bottlenecks and reducing your connection transit time to under 12 minutes.

As of mid-2026, GRU is progressively upgrading its security infrastructure, primarily in Terminal 3. However, many checkpoints still require electronics and liquids to be removed. Your greeter will brief you on the exact lane capabilities as you approach security to ensure a smooth, penalty-free screening process.

Yes. Our ultra-exclusive VVIP/Windsor Style service can be arranged for commercial first and business class passengers. We coordinate with the airline to secure tarmac clearance so that a private vehicle meets you right at the aircraft stairs, bypassing the traditional jet bridge entirely.

Your AssistAnt greeter monitors your flight status in real time. If your departure is delayed, we adjust your lounge stay accordingly. Your greeter will remain with you, keeping you comfortable in the premium lounge area, and will return to escort you to the boarding gate only when the airline officially initiates the priority boarding sequence.

Your greeter will maintain continuous WhatsApp or phone contact with your chauffeur while helping you with luggage clearance. Once you pass the final customs exit, your greeter will instruct the driver to pull up to the specific VIP outer lane at the Terminal 3 arrival curb, completely avoiding the chaotic public taxi and rideshare queues.

For domestic departures out of Terminal 2, we escort our clients to the premium W Premium Lounge - The West or the Advantage VIP Lounge. Both lounges are located airside past security control near gates 201-205 and offer fully renovated 2026 amenities, including complimentary high-speed Wi-Fi, workspaces, and private shower facilities.

While our greeters cannot bypass legal agricultural declarations, they provide invaluable bilingual navigation. Your fluent Portuguese-speaking greeter will guide you directly to the correct VIGIAGRO office in the arrivals hall, translate all paperwork, and minimize administrative delays with the agents on duty.

No. GRU is a 24-hour global hub, and AssistAnt operates entirely on a 24/7/365 basis. Whether your flight lands at 3:00 AM or departs during the peak afternoon rush, our team is positioned inside the terminal, synced perfectly with your flight’s real-time schedule.