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Success stories

Why Choose AssistAnt in São Paulo?

01.
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Choke Point Meeting Spots

Arrivals: Your dedicated AssistAnt elite greeter stands directly at the jet bridge exit (finger gate door) holding a personalized, digital name placard. For remote apron arrivals, the greeter meets you at the base of the aircraft stairs. Departures: Meet your personal concierge at our designated Terminal 3 Curbside Drop-off Point (Gate 4 for international airlines), where a professional porter instantly assumes control of your baggage.

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2026 Fast-Track Specs

Our airport operators hold full airside security clearance. On international commercial flights through Terminal 3, we bypass the general public entirely via the Diplomatic and Crew priority lanes at passport control. Furthermore, GRU's modern 3D CT scanner lanes are utilized to accelerate the security screening process, meaning you do not need to remove liquids or electronics from your hand luggage.

03.
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Lounge Intelligence

For international commercial departures in Terminal 3, we escort you to the ultra-exclusive Nomad Lounge or the newly expanded Espaço Banco Safra Lounge. The Nomad Lounge stands out for its gastronomy, featuring an extensive à la carte buffet managed by Charlô (one of São Paulo’s most prestigious catering institutions), private rest cabins, and a premium open bar with artisanal Brazilian cocktails.

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VVIP/FBO Specs (The Windsor & Al Majlis Experience)

For the ultimate tier of luxury, our VVIP Private Terminal Service coordinates seamlessly with leading fixed-base operators, including Universal Aviation and the dedicated Gate GRU Executive Terminal. Tarmac-to-Suite Transfers: Upon landing, a private executive vehicle intercepts your commercial or private aircraft on the tarmac. On-Site Formalities: You are chauffeured directly to a private, secure VIP Suite inside the FBO terminal. Customs, biometric immigration clearance, and baggage retrieval are conducted privately inside your suite.

05.
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2026 Local Flair: Ultra-Exclusive Paulistano Experiences

Make the most of your 2026 stay in Brazil's economic and cultural capital with these highly curated experiences: Urban Helicopter Transfers, Formula 1 São Paulo Grand Prix (Interlagos), Curated Arts & Architecture Tour, Private Gastronomy Safaris.

How it works

Meet your greeter curbside

Expedited check-in, security and immigration procedures

Accompany you to your lounge and/or boarding gate

Meet your greeter at the exit of the aircraft

Expedited immigration and customs procedures

Assistance at baggage claim

Connect with your waiting chauffeur

Meet your greeter at the exit of the aircraft

Expedited procedures

Guide you through the airport

Accompany you to your next flight

How it works

Departure

  • Meet your greeter curbside

  • Expedited check-in, security and immigration procedures

  • Accompany you to your lounge and/or boarding gate

Arrival

  • Meet your greeter at the exit of the aircraft

  • Expedited immigration and customs procedures

  • Assistance at baggage claim

  • Connect with your waiting chauffeur

Transit

  • Meet your greeter at the exit of the aircraft

  • Expedited procedures

  • Guide you through the airport

  • Accompany you to your next flight

More Than VIP – Complete Global Travel Management

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Airport VIP Meet & Assist

Arrival, Departure, Connection

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Event Tickets, Flower Delivery, Restaurant Bookings

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Private Chauffeur & Transportation

Arrival, Departure, Connection

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Private Jet Charters

all jet types available

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Global Lifestyle Concierge Support

Make a wish — we’ll make it happen

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Luxury Car Rentals & Yacht Charters

Upgrade Your Travel Experience Today

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24/7 concierge availability

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Real-time booking confirmations

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Instant WhatsApp contact option

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Frequently
Asked Questions

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What is the transit time from the aircraft gate to the private vehicle with the Arrival Fast-Track service? +

On a standard international arrival at Terminal 3, our greeter utilizes priority diplomatic lanes to escort you from the jet bridge through passport control and customs. The entire transition takes approximately 15 to 20 minutes from the moment you step off the plane to your awaiting chauffeur vehicle outside.

Where exactly will my greeter be waiting if my flight lands at a remote apron rather than a jet bridge? +

If your flight lands at a remote parking stand, our AssistAnt greeter will be waiting for you at the foot of the aircraft stairs on the tarmac. You will be escorted into a private tarmac shuttle vehicle ahead of the commercial passenger bus and brought directly to the priority immigration area.

How does the VVIP Private Suite service handle check-in for departing commercial flights in 2026? +

You do not enter the public terminal. You arrive directly at the private executive terminal gate (Gate GRU/Universal Aviation FBO). While you relax in your private suite, our staff takes your passports and luggage to the airline's check-in counter in Terminal 3, processes your boarding documents, and delivers your luggage directly to the aircraft.

Are the security screeners at GRU Terminal 3 equipped with 3D CT technology? +

Yes, Terminal 3 international security lanes utilize upgraded 3D CT imaging technology. This allows our Fast-Track clients to clear security screening seamlessly without removing laptops, tablets, or compliant liquids from their luxury hand luggage.

Can AssistAnt arrange a direct helicopter transfer directly from the GRU tarmac upon arrival? +

Tarmac helicopter boarding is strictly regulated by Brazilian aviation authorities (ANAC). However, our VVIP service transfers you via private executive vehicle from the aircraft to the airport's designated helipad or the private terminal within minutes, where your chartered helicopter will be spun up and ready for departure.

What premium amenities are available in the Terminal 3 Nomad Lounge for 2026 travelers? +

The 600-square-meter Nomad Lounge features private, sound-insulated business workstations, dedicated relaxation zones, luxury shower suites, and a gourmet buffet curated by the famous Paulistano restaurant Charlô, alongside a fully staffed artisanal cocktail bar.

How are luggage retrieval delays managed during an international arrival? +

While you rest in the VIP Lounge or wait comfortably with your greeter, our professional baggage porters track your flight's specific carousel belt. They identify, claim, and secure your luggage on heavy-duty carts, managing any customs clearance questions on your behalf before escorting everything to your vehicle.

What happens if my connection flight switches terminals from Terminal 3 to Terminal 2? +

Your dedicated connection greeter handles the inter-terminal transfer seamlessly. We guide you through the secure airside connecting corridors or arrange an internal tarmac vehicle transfer (depending on airline and ticket configuration), ensuring you clear the connection security checkpoints in under 15 minutes.

Is the VVIP Executive Terminal service operational 24 hours a day? +

Yes, our VVIP services and the supporting private FBO terminals at Guarulhos International Airport operate 24 hours a day, 7 days a week, accommodating late-night European departures and early-morning North American arrivals without service interruptions.

How far in advance must I book the Windsor-style VVIP Tarmac Service for a peak 2026 travel date? +

Due to strict airport authority slot allocations and tarmac vehicle permitting at GRU, we require VVIP Tarmac and Private Suite reservations to be fully booked and confirmed at least 48 to 72 hours prior to flight operation to guarantee seamless execution.

Plan Your Seamless Arrival
in São Paulo Now

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