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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in São Paulo?

Choke Point Meeting Spots
Arrivals: Your dedicated AssistAnt elite greeter stands directly at the jet bridge exit (finger gate door) holding a personalized, digital name placard. For remote apron arrivals, the greeter meets you at the base of the aircraft stairs. Departures: Meet your personal concierge at our designated Terminal 3 Curbside Drop-off Point (Gate 4 for international airlines), where a professional porter instantly assumes control of your baggage.

2026 Fast-Track Specs
Our airport operators hold full airside security clearance. On international commercial flights through Terminal 3, we bypass the general public entirely via the Diplomatic and Crew priority lanes at passport control. Furthermore, GRU's modern 3D CT scanner lanes are utilized to accelerate the security screening process, meaning you do not need to remove liquids or electronics from your hand luggage.

Lounge Intelligence
For international commercial departures in Terminal 3, we escort you to the ultra-exclusive Nomad Lounge or the newly expanded Espaço Banco Safra Lounge. The Nomad Lounge stands out for its gastronomy, featuring an extensive à la carte buffet managed by Charlô (one of São Paulo’s most prestigious catering institutions), private rest cabins, and a premium open bar with artisanal Brazilian cocktails.

VVIP/FBO Specs (The Windsor & Al Majlis Experience)
For the ultimate tier of luxury, our VVIP Private Terminal Service coordinates seamlessly with leading fixed-base operators, including Universal Aviation and the dedicated Gate GRU Executive Terminal. Tarmac-to-Suite Transfers: Upon landing, a private executive vehicle intercepts your commercial or private aircraft on the tarmac. On-Site Formalities: You are chauffeured directly to a private, secure VIP Suite inside the FBO terminal. Customs, biometric immigration clearance, and baggage retrieval are conducted privately inside your suite.

2026 Local Flair: Ultra-Exclusive Paulistano Experiences
Make the most of your 2026 stay in Brazil's economic and cultural capital with these highly curated experiences: Urban Helicopter Transfers, Formula 1 São Paulo Grand Prix (Interlagos), Curated Arts & Architecture Tour, Private Gastronomy Safaris.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option

Frequently
Asked Questions
We would like to chat with you
On a standard international arrival at Terminal 3, our greeter utilizes priority diplomatic lanes to escort you from the jet bridge through passport control and customs. The entire transition takes approximately 15 to 20 minutes from the moment you step off the plane to your awaiting chauffeur vehicle outside.
If your flight lands at a remote parking stand, our AssistAnt greeter will be waiting for you at the foot of the aircraft stairs on the tarmac. You will be escorted into a private tarmac shuttle vehicle ahead of the commercial passenger bus and brought directly to the priority immigration area.
You do not enter the public terminal. You arrive directly at the private executive terminal gate (Gate GRU/Universal Aviation FBO). While you relax in your private suite, our staff takes your passports and luggage to the airline's check-in counter in Terminal 3, processes your boarding documents, and delivers your luggage directly to the aircraft.
Yes, Terminal 3 international security lanes utilize upgraded 3D CT imaging technology. This allows our Fast-Track clients to clear security screening seamlessly without removing laptops, tablets, or compliant liquids from their luxury hand luggage.
Tarmac helicopter boarding is strictly regulated by Brazilian aviation authorities (ANAC). However, our VVIP service transfers you via private executive vehicle from the aircraft to the airport's designated helipad or the private terminal within minutes, where your chartered helicopter will be spun up and ready for departure.
The 600-square-meter Nomad Lounge features private, sound-insulated business workstations, dedicated relaxation zones, luxury shower suites, and a gourmet buffet curated by the famous Paulistano restaurant Charlô, alongside a fully staffed artisanal cocktail bar.
While you rest in the VIP Lounge or wait comfortably with your greeter, our professional baggage porters track your flight's specific carousel belt. They identify, claim, and secure your luggage on heavy-duty carts, managing any customs clearance questions on your behalf before escorting everything to your vehicle.
Your dedicated connection greeter handles the inter-terminal transfer seamlessly. We guide you through the secure airside connecting corridors or arrange an internal tarmac vehicle transfer (depending on airline and ticket configuration), ensuring you clear the connection security checkpoints in under 15 minutes.
Yes, our VVIP services and the supporting private FBO terminals at Guarulhos International Airport operate 24 hours a day, 7 days a week, accommodating late-night European departures and early-morning North American arrivals without service interruptions.
Due to strict airport authority slot allocations and tarmac vehicle permitting at GRU, we require VVIP Tarmac and Private Suite reservations to be fully booked and confirmed at least 48 to 72 hours prior to flight operation to guarantee seamless execution.

