Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Shenzhen?
Choke Point Meeting Spots
Arrivals: For international and domestic flights docking at a jet bridge, your dedicated AssistAnt greeter will be waiting directly at the aircraft door (jet bridge exit) holding a personalized electronic nameboard. For remote stands, the greeter meets you at the base of the aircraft stairs next to the VIP shuttle van. Departures: Your greeter will coordinate with your private driver to meet you curbside at Terminal 3, Departure Level, Gate 4 (Premium Check-in Zone), immediately managing porters and transferring luggage to the dedicated first-class check-in counters.
2026 Fast-Track Specs
Our greeters utilize the Biometric Smart Gates and designated Diplomatic/VIP Priority Lanes at customs and passport control. By bypassing the general public queues, international arrival clearance—including automated fingerprint scanning and health declarations—is routinely compressed to under 12 minutes.
Lounge Intelligence
The crown jewel of SZX Terminal 3 is the Shenzhen Airlines King Lounge (Zunpeng Pavilion) located immediately after the central security checkpoint. Fully upgraded for the 2026 season, this flagship sanctuary features premium private shower rooms stocked with luxury amenities, dedicated nap pods, ergonomic massage chairs, and an open-kitchen gourmet buffet serving authentic Cantonese dim sum and bespoke noodle bars.
VVIP / Private Terminal Specs
VVIP operations utilize the dedicated Shenzhen Airport Business Aviation Terminal (FBO). This standalone facility provides absolute anonymity away from Terminal 3. Full tarmac-to-curbside luxury car transfers are active. Guests are driven across the tarmac in premier sedans (such as a Mercedes-Benz S-Class or absolute luxury vans) directly between the aircraft and the private FBO pavilion, where dedicated customs and immigration officers process documents discreetly.
2026 Local Flair
Elevate your stay in the Greater Bay Area with these ultra-exclusive Shenzhen experiences for the 2026 season: Private Tech-Mogul Drone Tours: Private, after-hours curated tours of DJI’s global headquarters or exclusive access to advanced automated robotics labs in Nanshan District. Bespoke Chauffeur to Hong Kong: Seamless cross-border transfers in dual-plated luxury MPVs, passing through the Shenzhen Bay Port VIP lanes to downtown Hong Kong or HKIA in under 90 minutes without changing vehicles. Helicopter Greater Bay Transfers: Private helicopter charters departing directly from the airport-adjacent helipads to downtown Guangzhou or Macau in less than 30 minutes.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Your AssistAnt greeter will meet you the moment you step off the plane at the jet bridge exit, long before you reach the international passport control queues.
Utilizing our dedicated diplomatic and biometric smart security lanes, the transit time from Terminal 3 curbside to the premium lounge takes less than 15 minutes.
Yes, because our fast-track paths utilize modern 3D CT baggage scanners, you do not need to remove laptops or tablets from your hand luggage.
The Shenzhen Airport Domestic Guest Lounge on the 4th floor features pristine individual desks with dedicated USB power inputs and an ultra-fast local network designed for seamless video calls.
Yes, our VVIP service utilizes luxury sedans or MPVs to transport you directly from the aircraft stairs across the tarmac to the private Business Aviation Terminal (FBO).
Yes, high-end private shower rooms equipped with premium toiletries are accessible within the flagship Shenzhen Airlines King Lounge located right after security.
Your greeter will meet you at the bottom of the aircraft stairs on the tarmac and escort you via a private VIP shuttle van directly to a expedited customs track.
We provide premium dual-plate luxury MPVs that drive you door-to-door from SZX Airport through the border checkpoints to Hong Kong without forcing you to exit the vehicle.
Power banks must have fully legible factory labels indicating a capacity under 100Wh; devices without labels or exceeding 160Wh will be confiscated by airport security.
While entry is managed at the door, we highly recommend your greeter coordinates your complimentary 20-minute professional foot or shoulder massage immediately upon arrival as peak slots fill quickly.
Plan Your Seamless Arrival
in Shenzhen Now
