Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Shangai?
Choke-Point Meeting Spots
Terminal 1 & S1 Satellite: Your dedicated greeter stands directly at the jet bridge exit as you step off the aircraft. For remote stands, the greeter will meet you at the base of the aircraft stairs with a private VIP tarmac buggy. Terminal 2 & S2 Satellite: Meeting points are strictly coordinated at the immediate aircraft exit door. If your international flight arrives at the S2 Satellite, your greeter intercepts you at the gate before guiding you to the automated underground People Mover (APM) transit link.
2026 Fast-Track Specifications
PVG has fully integrated smart biometric clearance and next-generation 3D-CT baggage scanners for the 2026 season. Hand luggage rules have been updated; advanced CT scanning allows laptops and approved electronics to remain inside your bags. AssistAnt utilizes dedicated Diplomatic and Special Courtesy Lanes at immigration, reducing an average 60-to-90 minute public queue down to less than 10 minutes.
Lounge Intelligence
For international departures out of Terminal 2 and the S2 Satellite, the No. 77 China Eastern VIP Lounge stands as the pinnacle of premium hospitality. Extensively refreshed for 2026, it features: An upgraded self-service fine-dining noodle bar serving authentic Shanghai wontons and regional dishes.Private, high-tech work pods and quiet sleep suites.Fully equipped premium shower facilities featuring luxury amenities to refresh before long-haul departures.
VVIP / FBO Specifications
All VVIP and private aviation ground handling operates out of the Shanghai Business Aviation Center (FBO), situated independently from the commercial structures. Tarmac-to-Curbside Transfers: Fully operational. Passengers are transferred from the aircraft across the tarmac in dedicated luxury VIP vans. On-site private customs counters ensure that international entry or exit clearance takes mere minutes, allowing direct access to the private secure parking pavilion where your luxury chauffeur vehicle awaits.
2026 Local Flair: Ultra-Exclusive Shanghai Experiences
Maximize your time in the city with AssistAnt's curated elite itineraries for the 2026 season: Private Museum Access: Experience an exclusive, after-hours private curated tour of the Museum of Art Pudong (MAP) or the Shanghai Museum East, completely devoid of public crowds. Skyline Helicopter Transfers, 2026 Elite Sports & Culture.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Your AssistAnt personal greeter will be waiting for you directly at the exit of the aircraft jet bridge holding a personalized name placard, ensuring you do not have to navigate the initial concourse gates alone.
We utilize officially sanctioned diplomatic lanes and dedicated VIP courtesy channels, completely bypassing the main public lines and utilizing the updated 2026 biometric verification kiosks for rapid processing.
Thanks to the fully implemented 3D-CT advanced security scanners across PVG Terminal 1 and Terminal 2 for the 2026 season, electronics and approved liquids no longer need to be removed from your hand luggage during fast-track screening.
Your greeter will escort you via a VIP electric cart directly to the high-capacity underground Automated People Mover (APM) train, maintaining an expedited transit from the satellite gates to the main arrivals hall.
All VVIP services utilize the standalone Shanghai Business Aviation Center (FBO), a private terminal completely isolated from the commercial crowds of T1 and T2, featuring its own dedicated customs and immigration hall.
While local security protocols mandate that tarmac transfers must occur via the FBO's secure VIP vans, your private chauffeur can pull directly up to the curbside pavilion of the Business Aviation Center terminal for an immediate handoff.
The No. 77 China Eastern VIP Lounge is the premier option, offering a refined environment, private shower suites, high-speed 2026 tech amenities, and a live culinary station specializing in regional Shanghai cuisine.
While public processing can take anywhere from 60 to 90 minutes during peak banks, AssistAnt’s Fast-Track service reduces the entire arrival timeline—including immigration and baggage collection—to approximately 20 to 30 minutes.
Yes, we coordinate high-end chauffeured transfers between the two hubs utilizing the premium Airport Link Line highway routes, or we can arrange a private helicopter transfer to bypass Shanghai’s notorious peak-hour traffic.
Yes, the premium VIP Lounge 137 located in the S1 Satellite features private, reservable sleeping rooms with massage beds and dedicated work desks, perfectly tailored for long-haul international layovers.
Plan Your Seamless Arrival
in Shangai Now
