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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Shanghai?
Choke Point Meeting Spots
Arrivals (Commercial): Your dedicated AssistAnt greeter will stand directly at the exit of the aircraft jet bridge inside the terminal corridor, holding a personalized name board. For remote-stand arrivals, the greeter meets you at the bottom of the aircraft steps as you disembark to guide you to the VIP bus or private sedan. Departures (Commercial): Meet your greeter curbside at T1 (Entrance No. 5) or T2 (Departure Level 4, designated VIP Drop-off Gate) for immediate porter handover and fast-track check-in escort.
2026 Fast-Track Specs
Our expedited lanes clear public congestion instantly. In Terminal 2, AssistAnt utilizes the Special Passenger/Diplomatic Priority Lane and the newly calibrated Biometric Smart Clearance Lanes at domestic security. For international routes in Terminal 1, clients are escorted via dedicated Customs Courteous Channels and priority immigration desks, slashing average processing time to under 5 minutes.
Lounge Intelligence
Terminal 1 Top Pick: The newly renovated China Eastern V01 International Lounge features high-end private alcoves, an upgraded noodle bar serving authentic Shanghai Shengjian, and premium quiet zones. Terminal 2 Top Pick: The ultra-premium Juneyao Air V6 VIP Lounge and the refreshed China Southern Sky Pearl Club Lounge (V26). These lounges offer freshly prepared seasonal hot dining buffets, executive productivity suites, high-speed charging hubs, and luxurious shower facilities designed for business travelers.
VVIP / FBO Specs
Private aviation and VVIP tarmac-transfer clients utilize the Shanghai Hawker Pacific Business Aviation Service Center (FBO) or the standalone AVINEX VIP Terminal complex. Tarmac-to-Curbside Transfers: Fully operational for authorized VVIP commercial flights and private jets. Passengers disembark directly onto the tarmac into a private chauffeured luxury sedan (e.g., Mercedes-Benz S-Class or custom multi-purpose vehicle), bypassing the public terminal entirely. Security screening and customs clearance are executed inside the isolated VIP villa complex, with luggage delivered directly to your vehicle curbside.
2026 Local Flair: Ultra-Exclusive Shanghai Experiences
Private Art & Heritage Tours: Enjoy exclusive, after-hours private viewing access to the West Bund Museum or private collections along the historic Bund, curated with an expert art historian. 2026 Premium Corporate & Sporting Hospitality: Secure VIP Skybox hospitality at the Shanghai International Circuit for the Formula 1 Chinese Grand Prix or front-row court access at the Rolex Shanghai Masters. Elite Helicopter Transfers. Michelin-Starred Culinary Closures.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Fast-Track guides you seamlessly through the commercial terminal (T1 or T2) using priority diplomatic security lanes and premium airline lounges, while VVIP service entirely bypasses the main buildings, utilizing private tarmac vehicles to transfer you straight between the aircraft and a secluded VIP terminal.
Your greeter will be waiting precisely at the exit of your aircraft's jet bridge inside the secure terminal gate area, holding a clear placard with your name or corporate logo.
International departures out of Terminal 1 now feature integrated biometric border gates; your AssistAnt guide will escort you through dedicated courteous customs channels directly to the priority immigration desk to avoid the public queues.
Yes, premium lounges like the Juneyao Air V6 Lounge and the V1 VIP Lounge serve hot noodle bars, steamed dim sum, and Western breakfast selections starting daily from 05:30 AM until the final flight departures.
Direct tarmac-to-isolated-VIP-terminal transfers are subject to strict local regulatory approval and airline coordination; where permitted, a private premium vehicle will meet you at the steps of the commercial aircraft.
Utilizing our private chauffeured luxury sedan service, transit to the Bund or Lujiazui Financial District typically takes 35 to 50 minutes, heavily dependent on peak Shanghai highway congestion windows.
For remote-stand aircraft arrivals, your dedicated greeter will be waiting at the bottom of the mobile air-stairs on the tarmac to usher you immediately into a private VIP shuttle bus or private tarmac sedan.
Yes, our dedicated luggage porters will meet you inside the Terminal 1 arrivals hall at baggage claim belts 1 through 4, reclaiming all heavy or oversized items and transporting them directly to your awaiting curbside vehicle.
The AVINEX VIP Lounge is accessible on the landside of Terminal 1 near Entrance Number 5, providing comfortable seating and light refreshments for clients arriving early before check-in counters officially open.
The indoor walkway from Terminal 2 arrivals to the Hongqiao Railway Station takes roughly 10 to 15 minutes through a climate-controlled corridor, and your AssistAnt guide can provide seamless escort directly to the premium train check-in area.
Plan Your Seamless Arrival
in Shanghai Now
