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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Toronto?
Choke Point Meeting Spots
Arrivals (Commercial): Your dedicated AssistAnt greeter will be waiting with personalized digital signage exactly at the jet bridge exit inside Terminal 1 or Terminal 3. Departures (Commercial): For Terminal 1, the designated rendezvous is at our VIP Customer Service Lounge on the Departures Level directly in front of Check-In Aisle 9. For Terminal 3, your greeter or coordinated chauffeur will meet you curbside at your airline's specific drop-off sector.
2026 Fast-Track Specs
Our close integration with airport authorities ensures seamless bypass mechanics. For the 2026 travel season, AssistAnt utilizes the freshly upgraded Verified Traveller lanes and expedited biometric screening corridors managed by CATSA. Passengers bypassing standard queues utilize dedicated diplomatic and high-priority checkpoints, eliminating wait times. For international arrivals, we escort you through the priority lanes at Canada Border Services Agency (CBSA) customs, significantly compressing transit times.
Lounge Intelligence
In Terminal 3, our clients enjoy premier access to the fully elevated Plaza Premium Landmark Lounge (near Gate C32), celebrated for its 2026 luxury renovations including live cooking stations, private wellness spa pods, and panoramic runway views. In Terminal 1, while select international lounges undergo modernizations, we coordinate access to the premium Air Canada Signature Suite (for eligible premium class passengers) or the newly optimized domestic and transborder private lounges, featuring curated multi-course dining and soundproof work sanctuaries.
VVIP / Private Terminal (FBO) Specs
For the ultimate tier of isolation, our VVIP Windsor-Style Service bypasses the commercial terminals entirely. Operating out of premier fixed-base operators (FBOs) like Skyservice or Signature Aviation at YYZ, clients board or deplane directly from the tarmac. Tarmac-to-Curbside Transfers, Private Customs.
2026 Toronto Local Flair
Enhance your stay in Ontario with bespoke, time-sensitive luxury experiences curated by our concierge team for the current 2026 season: The 2026 RBC Canadian Open, Helicopter Transfer to Niagara Wine Country, Private Gallery Night at the AGO.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Fast-Track service expedites you through the commercial Terminal 1 or Terminal 3 using priority security and customs lanes with a personal escort. The VVIP service completely bypasses the main terminals, utilizing a private FBO facility with direct tarmac vehicle transfers to or from the aircraft.
Your greeter will stand directly at the jet bridge exit as you step off the aircraft. They will hold a personalized tablet displaying your name or corporate logo, ensuring you do not walk into the terminal unaccompanied.
CATSA’s rollout of upgraded CT 3D-imaging scanners at select Terminal 1 and Terminal 3 Verified Traveller lanes allows pre-cleared VIP passengers to keep compliant liquids and laptops inside their carry-on bags, saving vital minutes.
With our priority lane escort, the typical transit time from the check-in counter through the expedited security checkpoint to the Plaza Premium Landmark Lounge near Gate C32 is under 12 minutes.
Per current 2026 Greater Toronto Airports Authority (GTAA) security protocols, direct tarmac vehicle transfers are exclusively reserved for private aviation flights utilizing FBO terminals. Commercial flights require terminal-based jet bridge or gate-arrival boarding.
While we cannot alter flight schedules, our Gate-to-Gate connection service utilizes the Terminal Link train and priority connection lanes to minimize transit. We bypass standard queues to compress the terminal transfer time down to approximately 15 minutes.
If your aircraft docks at a remote stand, you will be coached to the terminal entrance. Your AssistAnt greeter will monitor the landing in real-time and meet you exactly at the coach drop-off doors before you join any crowds.
The international lounge at Gate E77 in Terminal 1 has been under extensive renovations. AssistAnt coordinates alternative entry into adjacent active premium lounges or the Terminal 1 Domestic Lounge, depending on your routing and flight status.
Yes. Our greeters escort you directly to the dedicated priority lines at the US Customs and Border Protection (CBP) pre-clearance facilities located in both Terminal 1 (Concourse F) and Terminal 3 (Concourse A).
Our standard arrival package includes a dedicated greeter who assists with managing a standard luggage trolley. For heavy baggage or large groups, we seamlessly integrate dedicated airport porters to handle your bags from the carousel to your awaiting chauffeur.
Plan Your Seamless Arrival
in Toronto Now
