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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Winnipeg?
Choke Point Meeting Spots
Arrivals: For international and domestic flights, your AssistAnt personal greeter stands immediately outside the restricted customs exit within the grand Arrivals Hall (Level 1) holding a personalized digital name board. For US transborder arrivals, the greeter meets you right at the secure luggage claim exit. Departures: Your greeter coordinates with your chauffeur to coordinate a precise curb-side meeting at the Level 2 departures terminal entrance, managing your baggage and escorting you directly to the airline's priority desk.
2026 Fast-Track Specs
Our 2026 expedited clearance pathways utilize CATSA’s dedicated Priority Lane at both the Domestic/International and US Transborder Pre-Board Screening checkpoints. On eligible international and domestic flights, we route passengers specifically through Line 4, capitalizing on the newly deployed 3D CT scanner to process security clearance in under three minutes without bag unpacking. For US-bound departures, our greeters walk you through the designated Verified Traveller or Nexus/Global Entry lanes to streamline the US Customs and Border Protection (CBP) preclearance facility.
Lounge Intelligence
The crown jewel of commercial terminal comfort at YWG is the Plaza Premium Lounge, positioned Airside on Level 2 directly opposite Gate 6. This newly updated space features regional hot dining, an open bar with Manitoba craft beer selections, robust workstation cubicles, and floor-to-ceiling windows providing panoramic tarmac views. Note that because of terminal division, this lounge is accessible only to Canadian domestic and international departing passengers (not transborder US flights).
VVIP / Private FBO Specs
For passengers arriving or departing via private aircraft, YWG hosts outstanding executive flight facilities: Fast Air Jet Centre (10 Hangar Line Rd): Featuring state-of-the-art pilot/passenger lounges, executive boardrooms, and heated hangar space. Avflight Winnipeg (30 Hangar Line Rd): Providing seamless terminal-free transitions with active ramp-to-curbside vehicle transfers. Your AssistAnt personal coordination team works in lockstep with Fast Air, Avflight, or Execaire to coordinate tarmac-side chauffeured vehicles right to the aircraft stairs.
2026 Winnipeg Local Flair
Experience Manitoba’s finest highlights during your 2026 stopover or visit: Helicopter Heli-Tourism: Direct private charters from YWG's aviation facilities out to Manitoba's wild wilderness, or private transfers to the lakes of Kenora. The Canadian Museum for Human Rights: Book an exclusive, after-hours private architectural tour of this iconic, Antoine Predock-designed national landmark. VIP Thermal Spa Experience: Reserve a private wooden cabin pavilion at Thermëa by Nordik Spa-Nature, located in South Winnipeg, featuring premium thermal cycle therapies. Chauffeured Wilderness Safaris: Arrange a private private-jet or luxury-SUV trip to witness the majestic polar bears and beluga whales in Churchill, departing directly from private terminals.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Fast-Track services facilitate your transit through the main commercial terminal of Winnipeg Richardson International Airport (YWG) via expedited check-in, priority security, and terminal escorting. VVIP services bypass the commercial terminal entirely, utilizing private FBO facilities (such as Fast Air or Avflight) with direct tarmac vehicle transfers.
For domestic and international arrivals, your greeter will meet you in the Arrivals Hall (Level 1) right outside the secure customs sliding doors. For US flights precleared in Winnipeg, the greeter will meet you at the domestic arrivals gate.
Yes. CATSA has fully integrated advanced 3D CT-scanner technology on Line 4 of the Domestic/International Pre-Board Screening checkpoint. Passengers routed through this line do not have to remove liquids or laptops from their carry-on bags.
The Plaza Premium Lounge is located Airside on Level 2, directly opposite Gate 6. It is accessible only to passengers departing on domestic and international flights; it is not accessible to passengers flying transborder to the United States due to airport customs boundaries.
While the main Plaza Premium Lounge is inaccessible to US transborder passengers, passengers can utilize priority seating spaces and premium dining options, such as Stella’s Café & Bakery, inside the post-security US departures wing.
Tarmac-to-curbside vehicle transfers are restricted to private aviation passengers using our VVIP/FBO services via partners like Avflight, Fast Air, or Execaire. Commercial arrivals must walk through the standard jet bridge and terminal corridors to the exit.
With our Meet & Greet Fast-Track service utilizing priority security lanes, the transit time from the Level 2 check-in desks to any departure gate (Gates 1 through 20) is typically under 10 minutes.
Yes. Our VIP departures service includes dedicated porter support from the moment you step out of your vehicle at the curbside, through check-in, up until security screening.
YWG is highly accessible, located just 8 kilometers (approximately 5 miles) northwest of downtown Winnipeg, which translates to a 15- to 20-minute chauffeured drive depending on traffic.
Absolutely. If you are connecting flights at YWG, our greeter will meet you right at your arrival gate, escort you through any necessary re-screening or terminal zones, and guide you directly to your onward departure gate or lounge.
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