Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Chicago?
Choke Point Meeting Spots
Terminal 5 International Arrivals: Your AssistAnt greeter waits directly at the Jet Bridge door, holding a personalized sign. You are escorted directly through the primary Federal Inspection Services (FIS) Customs & Border Protection facility. Terminals 1 & 3 Domestic Operations: Greeters await at the arrival gate exit, assist with hand baggage, escort you through concourse connectors (including the iconic Terminal 1 neon-lit underground walkway), and oversee luggage retrieval at lower-level baggage claims. Commercial Departures: Your concierge meets you curbside at the upper-level VIP departure zone, taking immediate charge of luggage and guiding you straight to priority check-in counters.
Fast-Track Security & Customs Specs
TSA PreCheck & Biometrics: Fast-track navigation through dedicated TSA PreCheck e-gates and CLEAR priority queues at Terminals 1, 3, and 5. 3D CT Scanner Efficiency: Advanced screening lanes remove the need to unpack laptops or liquid bags, keeping checkpoint transit times under 5 minutes. Expedited Immigration: Priority escort through international customs lanes for fast passport control processing in Terminal 5.
Lounge Intelligence
Flagship International Sanctuary (Terminal 1): United Polaris Lounge (Terminal 1, Concourse C, near Gate C18). Reserved exclusively for long-haul international Polaris business class passengers, featuring private daybeds, luxury shower suites with rain showerheads, and full sit-down à la carte dining curated by top Chicago chefs. Flagship International Sanctuary (Terminal 3): American Airlines Flagship Lounge (Terminal 3, H/K Connector). Offers chef-driven buffets, personalized wine pairings, private shower suites, and quiet relaxation spaces. Expanded Sky Club (Terminal 5): Delta Sky Club (Terminal 5, between Gates M11 and M14). Spanning over 22,000 square feet, featuring high-speed work stations, a full-service craft bar, and direct boarding access on select flights.
VVIP & Private Terminal (FBO) Specs
Primary FBO Facility: Signature Aviation ORD (825 Patton Drive, Chicago). Tarmac-to-Curbside Transfers: Direct airside access allowing luxury vehicles to drive onto the ramp and stage directly at the private jet aircraft staircase for arrivals and departures. FBO Amenities: 24/7 flight-line operations, dedicated customs clearing for international private flights, executive conference rooms, pilot lounge suites, and private luxury chauffeur staging.
Local Flair: Ultra-Exclusive Chicago Experiences
Private After-Hours Art Institute Tour: Exclusive closed-door evening access to the Art Institute of Chicago to view Impressionist masterpieces guided by a senior curator. Chartered Yacht on Lake Michigan: Private luxury motor yacht charters departing from Burnham Harbor for skyline cruises along the Chicago waterfront. Alinea Private Chef's Table: Guaranteed reservation access to the renowned 3-Michelin-starred Alinea kitchen table in Lincoln Park. VIP Skybox Experience at Wrigley Field or United Center: Private suite credentials and pre-game court/field access for Chicago Cubs, Bulls, or Blackhawks games.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
For international commercial arrivals at Terminal 5, your AssistAnt greeter meets you at the jet bridge exit door as you step off the plane. For domestic arrivals at Terminals 1, 2, or 3, your greeter meets you at your arrival gate or baggage claim according to your preference.
Yes. AssistAnt concierges guide you through expedited screening lines at Terminals 1, 2, 3, and 5 using TSA PreCheck and CLEAR priority channels, keeping security wait times to under 5 minutes.
Connecting between domestic Terminal 1 and international Terminal 5 requires exiting airside and riding the Airport Transit System (ATS) train (a 5-minute ride). Total escorted transfer time between gates takes approximately 18 to 22 minutes.
The premier lounge in Terminal 1 is the United Polaris Lounge, located in Concourse C near Gate C18. It features private daybeds, luxury shower suites, and a full sit-down à la carte restaurant.
Yes. Direct car-to-plane tarmac vehicle transfers are available for private aviation passengers flying through Signature Aviation ORD at 825 Patton Drive.
No. Security checkpoints at O'Hare utilize 3D CT scanner technology, allowing travelers to keep compliant liquids, laptops, and tablets inside their carry-on bags during inspection.
Your greeter assists with carry-on items upon deplaning, escorts you through international customs, coordinates dedicated baggage porter service at the lower-level carousel, and accompanies you directly to your awaiting driver.
AssistAnt tracks your flight status in real time using flight telemetry. Your greeter’s schedule automatically shifts to match your actual landing time, guaranteeing seamless greeting upon deplaning.
Yes. Delta Air Lines operates a 22,000-square-foot Delta Sky Club located in Terminal 5 between Gates M11 and M14, offering premium dining, a full-service craft bar, and high-speed workspaces.
We recommend booking at least 24 to 48 hours prior to travel to secure dedicated greeter allocation and facilitate private chauffeur staging at your arrival terminal.
Plan Your Seamless Arrival
in Chicago Now
