Stress-Free Airport Meet & Greet

AssistAnt’s Fast-Track service supports commercial passengers navigating MSY’s unified north terminal, providing personal escort, porterage, and priority security lane access across Concourses A and B. VVIP Service is engineered for private aviation clients arriving via FBOs like Signature Aviation, bypassing the main commercial terminal entirely through direct tarmac-to-vehicle transfers.

Your dedicated AssistAnt concierge will meet you right at the jet bridge exit door as you leave the aircraft. You are immediately bypassed past general foot traffic and guided directly down to baggage claim or your awaiting chauffeured vehicle on Level 1.

For departing commercial flights, your greeter meets you curbside at the Level 2 departures zone. We manage your luggage with private porter service, speed up airline check-in, escort you through priority 3D CT security checkpoints, and lead you straight to your departure gate or lounge.

Tarmac-to-vehicle transfers are available for private and executive charter flights operating through MSY Fixed Base Operators like Signature Aviation, subject to standard airfield clearance regulations. For commercial flights, passengers receive jet-bridge-to-curbside escort logistics.

AssistAnt coordinates premium access to the newly renovated The Club MSY located in Concourse A, featuring its refreshed Secret Garden and Jazz It Up spaces, local chef-crafted menus, and private shower suites. Delta and United loyalists can also be guided to their respective airline clubs.

While standard security queues at MSY can swell past 30 to 45 minutes during peak regional events like Mardi Gras or Jazz Fest, AssistAnt’s Fast-Track priority screening escort typically reduces checkpoint transit time to under 5 to 10 minutes.

Yes. Comprehensive porterage is built into every MSY arrival, departure, and connection package. Our concourses manage heavy lifting and bag retrieval directly from the baggage carousels or curbside drop-offs.

AssistAnt continuously tracks all MSY flight data in real time via live aviation telemetry. If your flight encounters delays, early arrivals, or gate swaps, your concierge automatically updates their schedule to ensure a precise meeting time upon touchdown.

To secure proper security clearances and a dedicated concierge allocation, reservations should ideally be made 24 to 48 hours prior to travel. However, last-minute emergency executive bookings are accommodated subject to real-time agent availability.

Yes. AssistAnt arranges seamless transitions to private luxury SUVs, sedans, or executive sprinters waiting immediately outside the terminal. Typical transit times from MSY to the French Quarter or Downtown New Orleans range from 20 to 30 minutes depending on traffic conditions.