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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Bristol?
Choke-Point Meeting Spots
Departures: Your AssistAnt personal greeter will be waiting for you curbside at the newly optimized Transport Interchange Drop-Off Zone directly in front of the main terminal building, or immediately inside the sliding terminal glass doors by Check-in Desk Zone A. Your greeter will hold a personalized electronic tablet displaying your name, with communications coordinated 15 minutes prior to arrival via phone or WhatsApp. Arrivals: For airbridge arrivals, your greeter will stand precisely at the Jet Bridge Exit as you step off the plane. For flights directed to remote apron stands, your greeter will intercept you at the immediate entry doors of the main terminal arrivals hall, precisely at the remote shuttle coach drop-off point before you enter the Border Force immigration hall.
2026 Fast-Track Specifications
AssistAnt travelers bypass seasonal tourist bottlenecks by using the dedicated BRS Security Fast Track Channel. This dedicated lane avoids the public queuing network entirely and channels guests directly to the newly upgraded 3D CT baggage scanners. International arrivals clear passport control via an expedited lane when manned by UK Border Force officers, maintaining a seamless flow.
Lounge Intelligence
The definitive premium sanctuary airside for 2026 is the Brand-New and Improved Escape Lounge, which opened with an expanded layout in late 2025/early 2026. Situated on the mezzanine level of the Departure Lounge (accessed via the stairs or elevator located just past Duty Free near JD Sports), this lounge features a 2026 layout with dedicated multi-zone spaces for quiet working, dining, and relaxing. It boasts sweeping floor-to-ceiling windows with aircraft runway views, convenient high-speed charging stations, and a freshly curated buffet showcasing locally sourced Southwest England hot and cold delicacies alongside a premium complimentary bar.
VVIP/FBO Specifications
Private charter flights and corporate jet arrivals are processed through the exclusive Centreline Aviation FBO or specialized private handling suites located on the Bristol airfield perimeter. These standalone executive terminals feature secluded passenger lounges, private business centers, and internal immigration screening. Tarmac vehicle transfers are active; chauffeured luxury sedans or Mercedes V-Class vehicles are positioned directly on the apron to transition guests from the aircraft steps to the FBO facility in complete privacy.
2026 Local Flair
Glastonbury Festival VIP Helipad Transfers: During June 2026, bypass all Somerset road traffic with a direct, private twin-engine helicopter shuttle from the BRS private aviation tarmac straight to the official Glastonbury Festival helipads. Private Roman Baths Evening Access: Transition effortlessly from your flight to a chauffeured private excursion to nearby Bath for an ultra-exclusive, after-hours private tour of the ancient Roman Baths, completely cleared of public tourists. Somerset Estate Gastronomy Transfers. Exclusive Cotswolds Historic Fly-In.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Your personal greeter will stand directly at the jet bridge exit holding an electronic name sign as you step off the plane, or at the terminal entrance door if your aircraft utilizes a remote apron parking stand and shuttle coach.
No, because Bristol Airport has fully implemented next-generation 3D CT scanners across its security lines, all passengers using the Fast Track channel can leave liquids of any volume and all large electronics inside their cabin baggage.
By utilizing the dedicated BRS Security Fast Track channel and the advanced 3D CT scanners, your transit time through security is reduced to a minimum of 3 to 7 minutes, even during peak summer morning rushes.
The Escape Lounge is located on the mezzanine floor of the Departure Lounge; after passing through main security, walk through Duty Free toward JD Sports, where the lounge entrance is accessible via stairs or an elevator on your left-hand side.
Yes, because Bristol Airport operates as a single, fully integrated terminal structure, domestic departing passengers have full access to the airside Escape Lounge on the mezzanine level after clearing security.
Your checked luggage completely bypasses the main public terminal; dedicated FBO ground handlers retrieve your bags directly from the aircraft hold and transfer them securely to your waiting chauffeured vehicle at the private terminal facility.
Your AssistAnt greeter monitors your vehicle's coordinates in real time; because we utilize the expedited Fast Track security channel, we can process your terminal navigation from the curbside to the lounge in under 15 minutes once you arrive.
Your confirmed lounge reservation included with the AssistAnt Meet & Greet service permits a comfortable maximum stay of up to 3 hours prior to your scheduled flight departure time.
Yes, a professional luggage porter service can be fully integrated into your departure booking, ensuring a dedicated handler manages all baggage from your vehicle trunk directly to the airline check-in counters.
Thanks to the elimination of liquid unpacking and the use of the BRS Fast Track channel, we safely recommend arriving 90 minutes before your scheduled international departure, rather than the standard two-to-three hours required for public lines.
Plan Your Seamless Arrival
in Bristol Now
