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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Burlington?
Choke Point Meeting Spots
Commercial Arrivals: Your dedicated AssistAnt VIP Concierge awaits you the moment you exit the Jet Bridge door. Your greeter manages carry-on items, guides you through the Terminal Connector to baggage claim, and coordinates directly with your waiting driver. Commercial Departures: Meet your concierge curbside at the designated VIP drop-off zone outside the main terminal entrance. You are immediately escorted past public queues to priority check-in counters and security screening.
Fast-Track Security & Customs Specs
TSA Priority Screening: Expedited navigation through dedicated TSA PreCheck lanes located at BTV's main security access checkpoint. 3D CT Scanning Convenience: Advanced screening technology allows travelers to keep laptops, tablets, and liquids inside carry-on luggage, keeping checkpoint transit times under 5 minutes. U.S. Customs & Border Protection: On-site US Customs clearing for international general aviation and private charter flights operates directly via the FBO ramp facilities.
Lounge Intelligence
Commercial Terminal Spaces: While BTV does not host legacy legacy commercial airline lounges (such as Delta Sky Club or Admirals Club), the new North Concourse features a fireplace lounge and high-speed Wi-Fi alongside local culinary stops like Kestrel Coffee Roasters and The Skinny Pancake. Executive FBO Suites: Commercial passengers seeking private lounge facilities prior to departure are hosted at the Heritage Aviation Executive Lounge, equipped with private snooze rooms, flight planning suites, executive conference facilities, and complimentary refreshments.
VVIP & Private Terminal (FBO) Specs
Primary FBO Facility: Heritage Aviation (228 Aviation Avenue, South Burlington). Tarmac-to-Curbside Service: Full airside luxury vehicle staging enabling direct aircraft-side pickups and drop-offs for private jets and charter flights. FBO Amenities: 24/7 flight-line service, LEED Gold-certified hangar facility, private pilot and passenger lounges, snooze rooms, workout facilities, and full ground handling.
Local Flair: Exclusive Vermont Experiences
Helicopter Transfers to Stowe & Spruce Peak: Direct twin-engine executive helicopter charters from BTV to Stowe Mountain Resort, bypassing highway traffic for immediate ski or golf access. Private Lake Champlain Yacht Charters: Custom motor yacht charters departing from Burlington Harbor for private sunset cruises along the Adirondack and Green Mountain shorelines. Exclusive Farm-to-Table Culinary Tour at Shelburne Farms: Private closed-door agricultural and dining experience guided by head chefs at historic Shelburne Farms estate. VIP Ski Valet & Private Luxury Chalet Staging: Bespoke luxury chalet reservations with dedicated private chef and ski valet services in Stowe or the Mad River Valley.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
For commercial arrivals, your greeter meets you at the jet bridge exit or terminal entry door as you step off the plane. For private jet arrivals at Heritage Aviation, your concierge meets you on the tarmac at the aircraft door.
Yes. AssistAnt concierges escort you through expedited TSA PreCheck lanes at BTV’s central security checkpoint, minimizing wait times.
With AssistAnt Fast-Track assistance, curbside-to-gate transit at BTV typically takes between 5 and 8 minutes, utilizing the streamlined Terminal Connector.
BTV does not house legacy commercial airline membership lounges. However, travelers can relax in the new North Concourse fireplace lounge or utilize private executive suites at Heritage Aviation FBO via AssistAnt arrangements.
Yes. Private aviation passengers flying through Heritage Aviation FBO receive direct car-to-plane tarmac vehicle transfers.
No. BTV security checkpoints utilize 3D CT scanner technology, allowing passengers to keep compliant liquids and electronic devices inside their carry-on bags during inspection.
Your greeter assists with carry-on luggage upon deplaning, escorts you through the Terminal Connector to the baggage carousel, oversees checked bag retrieval, and accompanies you to your awaiting chauffeur.
BTV is located approximately 45 minutes by road from Stowe Mountain Resort and Spruce Peak. AssistAnt can coordinate private luxury SUV ground transfers or a 15-minute direct helicopter transfer.
AssistAnt monitors your flight status in real time. Your greeter’s schedule automatically adjusts to your actual landing time to guarantee immediate greeting upon deplaning.
We recommend booking at least 24 to 48 hours prior to travel to secure dedicated greeter allocation and coordinate private driver staging.
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