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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Maui?
Choke-Point Meeting Spots
Domestic & Main Terminal Arrivals: Your dedicated AssistAnt greeter awaits directly at the jetbridge exit holding a personalized digital iPad tablet display, guiding you through the open-air central concourse before crowd bottlenecks form. Mandatory Agriculture Inspection Points: Departure greeters meet you curbside or at the dedicated USDA Agriculture Inspection stations, managing baggage screening prior to check-in to bypass peak agricultural lines. Private Aviation (FBO) Arrivals: Greeters await directly at the aircraft steps or ramp side at Signature Aviation OGG (Kuhea Street) for direct tarmac-to-chauffeur transfer.
Fast-Track Infrastructure
State-of-the-Art Security Checkpoints: Expedited handling through designated CLEAR+ and TSA PreCheck screening lanes at the main security checkpoint, featuring upgraded 3D CT scanners. USDA Pre-Flight Clearance: AssistAnt handles priority positioning through mandatory State of Hawaii agricultural scanning stations. Escorted Terminal Transit: Direct agent escort bypassing main terminal foot traffic, seamlessly connecting main gates, luggage claim, and private ground transport.
Lounge Intelligence & VIP Rest
Hawaiian Airlines Premier Club (Gates 15 & 17): The premier sanctuary inside OGG’s main terminal, offering air-conditioned comfort, high-speed Wi-Fi, refreshed island snacks, and executive workspaces prior to inter-island or transpacific departures. Private FBO Suites (Signature Aviation): Exclusive, quiet passenger suites with private conference rooms, luxury refreshments, and direct ramp views for executive travel.
VVIP Tarmac & FBO Specifications
Private Aviation Gateway: Full VVIP operations integrated at Signature Aviation OGG. Direct Tarmac Transfers: Tarmac-to-curbside and tarmac-to-aircraft transfers are active for private and chartered flights. Luxury SUVs pull up directly to the steps of your jet for direct luggage loading and instant departure.
2026 Local Hawaii Luxury Experiences
Private Helicopter Transfers to Hana & Lanai: Direct helipad connection from OGG to remote luxury estates, avoiding the winding 2-hour Road to Hana. Superyacht Charter from Lahaina & Maalaea Harbor: Dedicated chauffeur transport to private catamaran or yacht excursions through the Auau Channel. Exclusive Haleakala Sunset & Stargazing: Private SUV access to the 10,000-foot summit with a dedicated astronomer and gourmet catering. Helicopter-Assisted Golf Expeditions: VIP round-trip transfers to championship courses at Kapalua Bay or Manele Golf Course on Lanai.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
For commercial arrivals, your personal greeter meets you right at the jetbridge exit in the main terminal before you enter the concourse. For private charter flights landing at Signature Aviation OGG, your greeter and chauffeur meet you directly at the aircraft steps on the ramp.
Departing Hawaii requires passing checked and carry-on baggage through USDA agriculture scanners. Your AssistAnt greeter manages this step curbside upon arrival, routing your luggage through priority inspection lines so you bypass general passenger queues.
With our jetbridge meet-and-greet and dedicated baggage porter handling, total transit time from plane exit to your waiting luxury vehicle is typically 10 to 12 minutes.
The primary operational lounge at OGG is the Hawaiian Airlines Premier Club (located near Gates 15 & 17). AssistAnt coordinates access for eligible departing commercial passengers or arranges private executive seating at Signature Aviation for charter travelers.
Tarmac vehicle access at OGG is strictly reserved for private aircraft operating through FBO facilities like Signature Aviation due to TSA airside restrictions. Commercial passengers receive an escorted jetbridge walk and priority curbside transfer.
Our operations team tracks your flight in real time using flight telemetry. Your greeter and private luxury transfer adjust automatically to your revised touchdown time.
Yes. A dedicated luggage porter meets you at baggage claim, handles all checked bags from the carousel, assists with agriculture checks if connecting, and loads them into your executive vehicle.
With our agent managing your agriculture screening, check-in, and expedited TSA PreCheck / CLEAR+ lane navigation, arriving 60 to 75 minutes prior to domestic transpacific flights is sufficient.
AssistAnt coordinates a private fleet including Mercedes-Benz S-Class, Cadillac Escalade ESVs, luxury Sprinter vans, and direct helipad-to-resort transfers.
Yes. We manage end-to-end luxury travel itineraries, including private inter-island charters, helicopter transfers, and synchronized greeters at Honolulu (HNL), Kahului (OGG), Kona (KOA), and Lihue (LIH).
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