Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Cape Town?
Choke Point Meeting Spots
Arrivals: Your dedicated AssistAnt greeter stands directly at the jet bridge exit (or immediate terminal entrance door for bus transfers) holding a personalized electronic name sign before you enter the main concourse. Departures: Met at Curbside Drop-Off (International Departures - Upper Level 3), right outside Entrance 2, or at a designated meeting point inside the main check-in hall.
Fast-Track Specs
Access to dedicated Diplomatic & Priority Fast-Track Lanes at International Passport Control. Expedited processing through customs screening with full porter coordination for checked baggage.Streamlined access through 3D CT scanner security screening lanes at departure.
Lounge Intelligence
#1 Recommended Lounge: The Bidvest Premier Lounge (International Departures). 2026 Features: Unobstructed views of Table Mountain, state-of-the-art private shower suites, dedicated quiet work pods, full-service hot buffet dining, and an open bar featuring premium South African wines.
VVIP & Private Terminal Specs
Facility: Signature Aviation CPT / General Aviation Terminal (GAT) located on the eastern perimeter of the airfield. Tarmac Transfers: Direct tarmac-to-curbside/tarmac-to-aircraft luxury transfers in executive vehicles (BMW 7 Series or Mercedes-Benz V-Class) are active for private jet charters and authorized VVIP commercial arrangements.
2026 Exclusive Cape Town Local Flair
Private Winelands Helicopter Transfer: Direct charter from CPT tarmac to private helipads in Franschhoek or Stellenbosch for exclusive wine-tasting experiences. After-Hours Private Gallery Tours: Private access to the Zeitz Museum of Contemporary Art Africa (Zeitz MOCAA) led by a senior curator. Superyacht Charter to Clifton & Cape Point: Private crewed charter along the Atlantic Seaboard with gourmet dining by a private chef.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Your dedicated AssistAnt greeter will meet you immediately upon disembarking the aircraft at the end of the jet bridge (or at the terminal entry door if arriving via apron bus) holding a personalized digital name sign.
During peak international arrival windows (especially morning European long-haul arrivals), standard passport control lines can exceed 60–90 minutes. AssistAnt Fast-Track routes you through priority lanes, cutting processing time to under 15–20 minutes.
CPT's terminal layout does not support motorized buggy transports inside the international transit zones. However, dedicated personal escort assistance, porter luggage support, and manual wheelchair assistance can be arranged seamlessly in advance.
For international departures, your greeter will meet you curbside at International Departures on Level 3 (Entrance 2). They coordinate directly with your driver to ensure immediate baggage porter assistance upon arrival.
Yes. For international-to-domestic transfers, your greeter assists through international arrivals, baggage retrieval, and customs clearance. They then escort you to the Domestic Terminal (Level 2) for priority re-check and fast-track domestic security screening.
Guests are escorted to the Bidvest Premier Lounge in International Departures. Amenities include private shower facilities, high-speed Wi-Fi, private quiet zones, hot chef-prepared meals, and a full selection of South African wines.
Commercial Fast-Track expedites your journey through CPT’s main passenger terminal using priority lanes. VVIP Private Terminal service utilizes the General Aviation Terminal (GAT/Signature Aviation), completely bypassing the main terminal with direct tarmac luxury vehicle transfers, private security clearance, and exclusive private suites.
CPT’s international security checkpoint features 3D CT security scanners. You do not need to remove laptops, tablets, or compliant liquids from your carry-on luggage, significantly accelerating the screening process.
Yes. Your departure greeter provides priority assistance at the SARS Customs Tax Refund desk prior to security clearance, ensuring all receipts, physical goods, and documentation are verified swiftly.
While standard recommendations require arriving 3 hours prior to departure, AssistAnt’s expedited check-in, priority security, and fast-track immigration allow clients to arrive comfortably 2 hours before scheduled flight departures.
Plan Your Seamless Arrival
in Cape Town Now
