Your Personal Airport Concierge

For international flights arriving at Terminal A, your AssistAnt greeter meets you at the jet bridge exit as you step off the aircraft. For domestic flights at Terminal B, your greeter greets you at the airbridge exit or terminal door. Your greeter holds a personalized name board and escorts you through fast-track immigration and baggage handling.

AssistAnt’s VIP Fast-Track service reduces international arrival processing times to approximately 10 to 15 minutes. Standard immigration queues at JNB Terminal A during peak European and transatlantic arrival banks can exceed 45 to 75 minutes, making priority clearance vital for rapid transit.

Your AssistAnt agent connects with your private driver 20 to 30 minutes before arrival at JNB. Your greeter and dedicated luggage porters meet your vehicle curbside at Terminal A Upper Level Drop-off (Door 2 for International) or Terminal B (Door 5 for Domestic), facilitating immediate luggage handling to priority check-in counters.

For international departures from Terminal A, clients are escorted to the 24/7 Bidvest Premier Lounge (International Airside), featuring luxury shower suites and private quiet zones. For domestic departures from Terminal B, we recommend the SLOW Lounge, offering chef-prepared dining and curated cocktail amenities.

Yes. For private charter flights operating through Fireblade Aviation FBO or ExecuJet GAT, or under pre-approved VVIP commercial arrangements, AssistAnt arranges tarmac vehicular transfers directly between the aircraft stairs and private luxury ground transport.

JNB security checkpoints in Terminals A and B utilize advanced 3D CT scanning technology. Laptops, tablets, and compliant liquid containers can remain stowed inside carry-on luggage during screening, significantly speeding up transit through security checkpoints.

Terminals A and B are connected under one roof at JNB. Your greeter meets you at your arrival gate, assists with luggage retrieval if required, and guides you through dedicated connection channels, passport control, and security clearance within 15 minutes.

Yes, dedicated luggage porter services are included with AssistAnt VIP packages. Porters manage all baggage from the arrival carousel to your vehicle curbside, or from curbside drop-off through airline check-in on departure.

Our 24/7 flight monitoring system tracks your flight telemetry in real time. Your assigned AssistAnt greeter adjusts their schedule automatically to match your actual landing time at JNB, guaranteeing gate-side greeting regardless of schedule updates.

While short-notice requests can often be accommodated up to 24 hours prior to travel, we recommend booking at least 48 to 72 hours in advance to ensure dedicated greeter allocation, porter coordination, and tarmac clearance arrangements.